Renters insurance prevents you from having to pay out of pocket for replacement belongings and liability claims. Travelers is a renters insurance company that provides customizable coverage and has more than 160 years of experience in the industry.
To help you choose the best renters insurance for your home, Quartz Advisor Reviews Team created this Travelers renters insurance review to examine the company’s coverage, pricing, and customer service.
Travelers Renters Insurance Review
Pros & Cons of Travelers Renters Insurance
Compare the advantages and disadvantages of a Travelers renters insurance policy:
Travelers Renters Insurance Coverage
Travelers renters insurance covers the following events:
- Fire
- Lightning
- Windstorm
- Hail
- Explosion
- Smoke
- Vandalism
- Theft
Travelers offers renters insurance coverage in four main areas:
1. Personal Property Coverage
If one of the covered events above were to damage your belongings, your policy will pay to replace them. The base policy is an actual cash value (ACV) policy. This means that Travelers will take into account the depreciated value of your belongings when giving you money to replace them. However, you can purchase a replacement cash value (RCV) add-on that will pay for replacements as if the items were new.
The quote we received from Travelers included $25,000 for personal property coverage.
2. Loss of Use Coverage
If a covered event, like a fire, makes your home temporarily inhabitable, Travelers will pay for additional living expenses that exceed the normal amount you pay per month. This means the cost of a hotel room will be covered along with any extra food costs.
The Travelers quote we received included $9,000 for loss of use coverage.
3. Liability Coverage
This part of your policy covers the cost of medical bills or repairs or replacements when you’re held liable for injuring someone or damaging their belongings. The policy may also cover legal fees if you’re sued.
The quote we received from Travelers included $100,000 for liability coverage.
4. Coverage for Medical Payments to Others
If you have a guest over and they are injured in your home, this policy will pay for their medical bills.
The Travelers quote we received included $1,000 per person for medical payments to others.
Here are the coverage amounts allowed for each of the four areas based on Arizona residency:
Travelers Range of Coverage
| Area of Coverage | Amount Range |
| Personal property | $30,000–$100,000 |
| Loss of use | 1%, 5%, 10%, 30%, 50%, 75%, or 100% of personal property |
| Liability | $100,000, $300,000, or $500,000 |
| Medical payments to others | $1,000, $2,000, $5,000, or $10,000 |
| Deductible | $500, $1,000, $1,500, $2,000, $2,500, $5,000, $7,500, or $10,000 |
Travelers Optional Coverage
In addition to the personal property replacement add-on, Travelers provides the following optional coverage items:
- Additional coverage package
- Personal property replacement
- Equipment breakdown
- Decreasing deductible
- Identity fraud expense
How Much Does Travelers Renters Insurance Cost?
The cost of Travelers renters insurance is about $17 per month, according to the company’s website. To get an idea of how much an actual policy would cost, Quartz Advisor Reviews Team requested a quote for a one-bedroom apartment in Tucson, Arizona:
Cost of Travelers Renters Insurance
| Type | Amount |
| Deductible | $500 |
| Monthly Cost | $20 |
Travelers Optional Coverage
This quote is a little higher than the monthly cost Travelers advertises, but that could be explained by the personal property replacement add-on that we included.
To customize your own quote, be sure to have the following information on hand:
- Name
- Address
- Date of birth
- Safety features
- Number of people in the unit
- Number of pets
State Availability
Alabama | Alaska | Arizona | Arkansas | California | Colorado | Connecticut | Delaware | Florida | Georgia | Hawaii | Idaho | Illinois | Indiana | Iowa | Kansas | Kentucky | Louisiana | Maine | Maryland | Massachusetts | Michigan | Minnesota | Mississippi | Missouri | Montana | Nebraska | Nevada | New Hampshire | New Jersey | New Mexico | New York | North Carolina | North Dakota | Ohio | Oklahoma | Oregon | Pennsylvania | Rhode Island | South Carolina | South Dakota | Tennessee | Texas | Utah | Vermont | Virginia | Washington | West Virginia | Wisconsin | Wyoming
Customer Service and Claims Support
Here are the customer service numbers and hours by department:
Quotes—
- Number: 866-973-6902
- Hours: Monday through Friday, 8 am–11 pm; Saturday, 8:30 am–6:30 pm; Sunday, 8:30 am–6 pm
Billing and General Customer Service—
- Number: 800-842-5075
- Hours: 24/7
Claims—
- Number: 800-252-4633
- Hours: 24/7 for filing a claim; Monday through Friday, 8 am–5 pm for checking the status of a claim
Travelers also provides a self-service option through the online portal and mobile app, where you can manage your policy and file a claim without talking to a customer service representative.
Our Conclusion
Travelers has some of the most customizable coverage in the renters insurance industry. The company has limited personal property options, but it has double the number of deductible, medical payment, and loss of use options than other big renters insurance companies, like Geico. You can even add on additional coverages, which allows for further customization.
Before buying a Travelers renters insurance policy, get a quote from the company and at least two others so that you can decide which will best protect your rental and belongings.
Compare Renters Insurance Companies
If you’re not sure whether Travelers is right for you, compare it to other top-rated renters insurance companies below.
| Companies | Travelers | Farmers | Liberty Mutual |
| Known for | Multiple coverage options | Non-smoking discount | Over 100 years of experience |
| Monthly price | About $17 | About $30 | As low as $5 |
| Customer service | 24/7 for claims and customer service; limited for quotes | 24/7 for claims; limited for customer service | 24/7 for claims; limited for sales and service |
| BBB rating | A+ | A+ | A+ |
Company Overview
- Company Name: The Travelers Companies, Inc.
- CEO: Alan D. Schnitzer
- Years in Business: 167 years
- State Availability: 50 states
- Address: 1 Tower Square, Stop 8A
- City/State: Hartford, CT
- Zip Code: 06183
- AM Best Financial Strength Rating: A++
Frequently Asked Questions About Travelers
How do I get the right amount of personal property coverage?
To get the right amount of coverage, start by taking inventory of your personal belongings. After taking inventory, decide what type of policy you want—ACV or RCV.
If you want an ACV policy, estimate your belongings’ value based on depreciation. If you want an RCV policy, estimate their value as if they were new. Add up all of the estimates, and purchase at least that amount of personal property coverage.
Is renters insurance required?
Renters insurance is not required by law, however, some landlords require it so that they don’t have to worry about liability claims when a covered event occurs. Even if your landlord doesn’t require insurance, we recommend getting a policy.
The average renters insurance policy costs about $15 per month, which is a small price to pay for insurance that will cover the replacement costs of your personal belongings and liability claims.
What should I consider when choosing renters insurance?
Here are some of the factors to keep in mind when choosing your renters insurance policy:
- Budget—If you have a more limited budget, you’ll want to consider companies that will offer the coverage you need at an affordable price.
- Deductible—You’ll get to decide how much you want to pay when filing a claim. A low deductible will likely increase your premium, whereas a high deductible will result in lower monthly payments.
- Add-on coverage—If you have valuable items, like antiques and jewelry, that are worth more than the personal property coverage amount, consider an add-on that protects those items.
- Discounts—Some renters insurance providers will offer discounts when you bundle different types of coverage. For example, you may get a discount when bundling your renters insurance with car insurance or home insurance.
Our Rating Methodology
