Spot Pet Insurance Reviews (2025 Guide)
Being a pet owner is a huge responsibility, whether you’re a first-time fur parent or you’ve had cats and dogs your whole life. It is just as important to care for the welfare and health of your pet as it is to care for your own. Pet insurance companies make this a lot easier because they can reimburse you for expensive and often unexpected veterinary bills you may face for any number of reasons. Spot Pet Insurance provides coverage over the entire United States as well as Canada, and they have two plans which you can customize to fit your pet’s unique care needs.
In this review, we’ll go through all the information you’ll need to make a smart choice for your pet and for your wallet. This includes details of Spot’s pet insurance policies, how much they cost, what they cover, and how Spot stacks up against its competitors.
Spot at a Glance
- Cost: Starting at $16/month for dogs, $10/month for cats
- Plans offered: Accident-only, accident and illness
- Availability: All 50 states
- Animals covered: Dogs, cats
- Waiting period: 14 days
- Age restrictions: Enroll at 8 weeks old; no upper age limit
- Pre-existing condition policy: No coverage for pre-existing conditions
- Annual coverage limits: $2,500, $3,000, $4,000, $5,000, $7,000, $10,000, $15,000, $20,000, or unlimited
- Reimbursement rates: 70%, 80%, or 90%
- Deductibles: $100, $250, $500, $750, or $1,000 per year
- Wellness covered? As an add-on
- Discounts: 10% multi-pet discount
Spot Availability by State
Spot Pet Insurance is available in all 50 states and Canada.
Spot Pet Insurance Plans and Pricing
Spot offers two main pet insurance plans: an accident-only plan and an accident and illness plan. Accident-only coverage would cover vet bills if your dog swallowed a foreign object and needed surgery to have it removed. However, it would not cover vet bills if your pet developed a respiratory infection over time. On other hand, accident and illness coverage will cover bills from both types of emergencies.
Choosing the right insurance plan for your pet is vital because if you ever need to use it, you want to make sure your expenses can be reimbursed. Accident-only plans can be a great option for kittens, puppies, and otherwise healthy but curious animals. A traditional accident and illness plan could be a better option for you if your pets are a bit older and may contract illnesses like UTIs or cancer.
Spot Pet Insurance Plans
Spot has two options for insurance plans. However, it also offers two tiers of preventative and wellness packages available to add on to either insurance plan.
- Accident-only: This is the entry-level insurance plan that Spot offers. It is basic and it covers unforeseen accidents like potential poisoning, vehicular injuries, swallowing objects, and other accidents. It also covers X-ray expenses, vet fees, microchip implantation and end-of-life expenses, in most cases.
- Accident and illness: This plan covers everything mentioned above in the accident-only plan, but it also includes help with behavioral problems, radiation and chemotherapy treatment for cancer, treatment for other health problems including thyroid, UTIs, and respiratory illnesses.
- Gold Preventive Add-On: With this preventive package, you get up to $250 per year in wellness coverage for your dog or cat, with designated expenses for dental cleaning ($100 per year), rabies vaccines or titer tests, heartworm tests, deworming, and wellness exams (which have a $50 annual allotment).
- Platinum Preventive Add-On: The Platinum wellness add-on includes everything that the Gold one does, plus blood tests, urinalysis, flea and heartworm prevention, and $150 allotted toward either dental cleanings or spaying/neutering.
Spot Pet Insurance Cost
Below we have some sample Spot plans and how much they cost. We requested a quote for each of Spot’s plans for a four-year-old Labrador retriever and a four-year-old Ragdoll cat living in El Paso, Texas. These are approximate monthly premiums for these animals, using a plan with a $500 deductible and a 80% reimbursement rate. This represents common choices, though you can save money on your monthly premium by choosing a higher deductible and lower reimbursement rate. Your vet bills will be higher, though.
- Accident-only, $5,000 annual coverage: Dog, $22 per month; cat, $22 per month
- Accident-only, unlimited coverage: Dog, $41 per month; cat, $41 per month
- Accident and illness, $5,000 annual coverage: Dog, $48 per month; cat, $19 per month
- Accident and illness, unlimited coverage: Dog, $93 per month; cat, $37 per month
What Spot Covers
Coverage varies significantly between the two types of plans to choose from. Some tests are included in both plans, such as a battery of medications, X-ray tests, treatments, and surgeries.
Accident-only coverage:
- Swallowed foreign objects
- Broken bones, cuts, possible poisoning, stings, bites
- Surgery and hospitalization for injuries resulting from accidents
Accident and illness coverage:
- Everything in the accident-only plan
- Vet exam fees
- Tooth extractions for dental accidents, gingivitis treatment
- Cancer treatment, including radiation and chemotherapy
- Medications
- Microchipping
- Behavioral problem treatment
- Hospitalization
- Stem cell therapy
- Medical supplies, x-rays, CT scans
- Treatments for a host of other illnesses like thyroid issues, respiratory illnesses, autoimmune deficiencies, and allergies which developed after the policy was in effect
What’s Not Covered
Neither of these plans cover pre-existing conditions for your pet. Some examples of pre-existing conditions include diabetes, epilepsy, heart disease, allergies present before the plan, arthritis, and cancer that was diagnosed before signing up for the plan. Spot’s pet insurance also excludes all of the following.
- Any condition that occurs within the 14-day waiting period between sign-up and activating the plan
- Cosmetic procedures
- Boarding or daycare
- Preventive care like vitamins
- Anything regarding breeding
- Injuries resulting from negligence or abuse
Spot Waiting Periods
The waiting period for Spot pet insurance is 14 days. While a 14-day wait is par for the course for illnesses, it is significantly longer than many providers require for accidents. Many pet insurance plans can go into effect as early as 24 hours after you sign up.
Spot’s Customer Service
Spot pet insurance provides a straightforward, user-friendly experience. From submitting a claim to enrolling in coverage, you won’t have a problem connecting with Spot and exploring coverage choices.
Website: Spot’s website is extremely easy to understand and very user-friendly. Spot even offers sample policies you can look at by selecting your state on the website and choosing from the two plans. The FAQ section is thorough. However, if you would like an exact price quote for your cat or dog’s insurance plan, you must fill out a form with your personal information.
App: Spot offers a free mobile app, available both on the App Store and the Google Play store. You can update your contact info on the app, add veterinarians to your directory and submit claims on-the-go.
Claims: You can fill out a claim form through Spot’s website or through its app. To begin, upload a picture of your invoice from the vet. You should receive reimbursement through direct deposit soon after sending in your claim. You have 270 days from the day of the services billed to submit the invoice for reimbursement.
Customer service: You can call Spot Pet Insurance customer service team at 1-800-905-1595 from the hours of 8am through 8pm, Monday through Friday. If you have an emergency, the 24/7 telehealth hotline is available once you sign up for coverage. You can follow Spot on Instagram @GetSpotCovered.
Plan Options and Coverage Amounts
Spot offers many plans, including an accident-only plan, accident and illness plan, and multiple wellness plan options for both dogs and cats. Unlike some of its competition, Spot offers a large variety of pet insurance plans and a significant degree of customization, which are some of the features we like most about Spot pet insurance. Let’s take a detailed look at each of these plan options and what they cover, along with sample average prices for dogs and cats.
Plans and Costs
Spot offers many customization options, including a plan with unlimited payouts, which significantly benefits pet owners. Spot does not have an age restriction, allowing you to sign your pet up for Spot pet insurance at any time.
Here are the three primary types of Spot pet insurance plans you can choose from:
Accident-Only Coverage
Accident-only pet insurance plans cover accident-related injuries and emergency care, such as a swallowed foreign object, broken bone, or snake bite. Spot offers a less expensive accident-only pet insurance plan that can help protect your pet should the worst-case scenario happen. Like all accident-only pet insurance plans, this plan does not cover illness-related veterinary expenses. Accident-only coverage plans start as low as $10 per month.
Accident and Illness Coverage
Spot’s comprehensive accident and illness coverage plan provides your pet with additional coverage for accidents and illnesses, such as cancer, hospitalizations, microchip implantation, cataracts, and more. We like that Spot’s accident and illness plan also covers behavioral therapy, which many pet insurance providers do not regularly cover. Accident and illness plans start as low as $16 for complete coverage. However, most dog insurance plans will cost between $30 and $50 a month, and cat insurance plans will typically cost between $18 and $25 a month.
Wellness Plans
Spot offers some of the best and most comprehensive wellness plan options on the market. A preventive care plan covers your pet for routine veterinary costs, such as wellness exams, vaccinations, and dental cleaning. Spot offers both a basic and platinum preventive care plan.
Spot’s basic preventive coverage plan costs $9.95 per month with a $250 annual limit and its platinum preventive care coverage plan costs $24.95 per month with a $450 annual limit. These prices do not vary based on your pet’s age, breed, or location, unlike its other pet insurance plans.
Deductibles
Deductibles are the amount of money you must pay towards your pet’s vet bills before your pet insurance provider will start to reimburse you based on your plan’s coverage and reimbursement percentage. For example, if you have a $300 annual deductible, you’ll need to pay $300 out-of-pocket towards veterinary expenses before your pet insurance plan will kick in and begin reimbursing you.
Your Spot pet insurance plan will have an annual deductible, which can range from $100 to $1,000. Once you’ve hit your annual deductible, then you can begin submitting claims and receive reimbursement for approved claims and vet visits. Each year, your annual deductible will reset and need to be hit again before you start to receive payments for that year.
When choosing a deductible for your pet insurance plan, consider the following:
- A higher deductible will mean that you have a lower monthly premium.
- A lower deductible will likely mean that you a higher monthly premium.
Depending on your financial situation and the coverage you want, a lower or higher deductible can be a great choice.
Preventative Care Limits
Spot is known for its comprehensive preventative care add-ons. Here is our breakdown of the annual coverage limits for certain types of preventive care.
Covered Item | Annual Limit
(Basic Plan) |
Annual Limit (Platinum Plan) |
Wellness Exam | $50 | $50 |
Heartworm Test | $20 | $25 |
Internal Parasite or Fecal Test | $20 | $25 |
Blood work | Not included | $25 |
Three Vaccines | $40 (only covers two vaccines) | $75 |
Total | $250 | $450 |
In addition to the mentioned coverage above, here are other things that are covered under each plan:
Basic preventive care plan ($9.95/month):
- Dental cleaning
- Deworming
Platinum preventive care plan ($24.95/month):
- Dental cleaning or spaying/neutering
- Deworming
- Routine urinalysis during your wellness vet visit
- Health certificate
Please note that preventative care plans must be purchased alongside another Spot pet insurance plan and can not be purchased separately. However, you don’t need to satisfy a deductible before you can be reimbursed with a preventive care plan, and there is no waiting period to begin using a wellness plan with Spot.
Samples of Prices for Four Species/Breeds
The following prices are based on pets that are 4 years old living in the state of Georgia. The coverage for these estimates has an annual limit of $4,000, a reimbursement rate of 80%, and an annual deductible of $250.
Species/Breed | Sample Price for Medium Mixed Breed Dog | Sample Price for Golden Retriever (Dog) | Sample Price for Domestic Shorthair Cat | Sample Price for Domestic Mediumhair Cat |
Accident and Illness Plan | $39.68/month | $55.16/month | $24.12/month | $24.12/month |
Accident and Illness Plan With Preventative Care | $49.63/month (basic) or $64.63/month (platinum) | $65.11/month (basic) or $80.11/month (platinum) | $34.07/month (basic) or $49.07/month (platinum) | $34.07/month (basic) or $49.07/month (platinum) |
Coverage Exclusions
As is the case with all pet insurance providers, Spot will not cover pre-existing conditions. Pre-existing conditions are defined as any condition your pet had before your Spot pet insurance plan became active. For example, suppose your pet has arthritis before you signed up for a plan. In that case, you will not be covered for any arthritis-related veterinary treatments, even if your plan would otherwise cover it. Spot will also not cover any conditions that occur within your pet insurance policy’s waiting period, which is common among all pet insurance providers.
Other exclusions with Spot plans include non-FDA-approved treatments or supplements, pet diet foods, daycare costs, and boarding costs. You will also not be reimbursed for any expenses related to breeding, pregnancy, funeral services, grooming, herbal products, or cosmetic procedures such as tail docking or claw removal.
Bilateral exclusions, such as cruciate ligaments or hip dysplasia, are also not covered. This means that if your pet currently has a cruciate ligament injury in one leg then your pet’s other leg will not be covered if it develops a cruciate ligament injury in it. This is true even if your Spot pet insurance plan is already active. However, please remember that this is a common exclusion and not highly specific to Spot.
Plan Customizations
Your ability to customize your pet insurance plan can significantly affect the overall cost of your plan and ensure that you’re not paying more for coverage that you don’t want. Spot offers many pet insurance plan coverage options so that you never have to pay for more than you want.
Spot Pet Insurance Plan Customization Options
- Annual limit: $2,500-unlimited
- Reimbursement: 70, 80 or 90%
- Annual deductible: $100-$1,000
You can also customize your plan further by choosing to add one of two preventive care plan add-on options to another Spot pet insurance plan. If you qualify for any discounts, this can also help you customize your plan and its pricing.
Discounts
Spot offers a competitive multi-pet discount of 10% — saving pet parents who add additional pets — a significant amount of money, especially over many years. Ten percent is a higher discount than most pet insurance providers will offer, especially considering many providers don’t even have a multi-pet discount.
Spot also offers a 10% discount for employees working at companies who are enrolled in Spot through their company’s pet health insurance benefits program.
Spot Pet Insurance also offers new policyholders the opportunity to qualify for a $25 Amazon gift card when they enroll their pets with Spot. Please note that this promotion is not available in all states.
Customer Reviews
We at Quartz value transparency above all else. As a result, we’ve included both positive and negative customer reviews for your review so that you can gain a nuanced look at Spot’s customer ratings. As a whole, Spot receives many positive reviews and has a strong 4.4 out of 5 stars rating on TrustPilot, which speaks highly to its business. Spot also has an A rating from the Better Business Bureau.
Let’s jump into some of the customer reviews that stood out to us:
“Got a Spot policy for my new kitten Stevie and have loved it so far! The claims process is very super easy and all of my claims have been processed quickly. The customer service has been exceptional which is a plus as well!” —Lexie A., Google Reviews
“I found it very easy to sign up for my pet’s insurance. I haven’t made a claim yet, so I can’t review its process. However, I was pleased with the affordable rates, offers, flexibility and perks that come with my four-legged-love’s account and insurance. I am also pleased with the welcome calls and emails, the constant communication is wonderful.. It looks like the beginning of a great health awareness and assurance journey for my pet, that’s easy on my pockets. Yeah, this is the Spot, for us to be!” —RPrice, TrustPilot
“Spot Pet Ins is very slow to pay claims, even when the claim is using the Preventative policy. Communication with them is frustrating. I’m going to be canceling my policy and going to a different company. It’s been almost 2 months since my last claim on Preventative, and still they say they require more information- my pup had been on their policy since she was 12 weeks old, they already have every medical piece of info, but still are taking time to pay reimbursement. Listen to the reviews I should have. Go elsewhere .” —Cady R., TrustPilot
“Not only do you get great pet insurance, but they’re one of the most affordable and customizable plans out there! They even give you a free 24/7 vet hotline and Cesar Millan’s free eBook that has dog training tips and tricks.” —George N., Google Reviews
Compare Spot vs Other Leading Pet Insurance Providers At A Glance
Spot vs. Competitors
Spot pet insurance isn’t the only option you have to protect your furry friend. Explore additional pet insurers and how they compare to Spot using the charts below.
Spot vs. Pumpkin
While Spot’s two main insurance plans do not cover dental maintenance standard, they do give you the option to add on preventive coverage that will cover it for a fee. Pumpkin automatically covers dental, but it only covers dogs, not cats. Spot’s policies are also more affordable than Pumpkin on average thanks to lower annual coverage cap options.
Spot | Pumpkin | |
Deductible range | $100, $250, $500, $750, $1,000 | $100, $250, $500, $1,000 |
Reimbursement | 70%, 80%, 90% | 90% |
Annual limit range | $2,500, $3,000, $4,000, $5,000, $7,000, $10,000, Unlimited | $10,000, $20,000, Unlimited |
Spot vs. Lemonade
If customization is a priority for you, Spot could be a better choice. Spot has more deductible and annual coverage limit options than Lemonade does. Further, Lemonade is only available in 37 states, while Spot covers the entirety of the U.S. and Canada.
Spot | Lemonade | |
Deductible range | $100, $250, $500, $750, $1,000 | $100, $250, $500 |
Reimbursement | 70%, 80%, 90% | 70%, 80%, 90% |
Annual limit range | $2,500, $3,000, $4,000, $5,000, $7,000, $10,000, Unlimited | $5,000, $10,000, $20,000, $50,000, $100,000 |
Spot vs. Embrace
Spot is more affordable overall than Embrace, because Embrace requires pet owners to pay expensive deductibles to access unlimited annual coverage. Spot offers a $100 deductible for the year, as well as dog plans for as low as $16 each month.
Spot | Embrace | |
Deductible range | $100, $250, $500, $750, $1,000 | $200, $300, $500, $750, $1,000 |
Reimbursement | 70%, 80%, 90% | 70%, 80%, 90% |
Annual limit range | $2,500, $3,000, $4,000, $5,000, $7,000, $10,000, unlimited | $5,000, $8,000, $10,000, $15,000, unlimited |
Spot vs. Healthy Paws
Healthy Paws offers unlimited coverage on all its plans, but in many cases this is unnecessary. You end up paying higher premiums, even if your pet is young and healthy. The better option for young, healthy pets is definitely Spot, which offers more choices, plus up to 90% reimbursements.
Spot | Healthy Paws | |
Deductible range | $100, $250, $500, $750, $1,000 | $250, $500 |
Reimbursement | 70%, 80%, 90% | 70%, 80% |
Annual limit range | $2,500, $3,000, $4,000, $5,000, $7,000, $10,000, Unlimited | Unlimited |
Our Final Thoughts on Spot
Our team at Quartz hopes this Spot pet insurance review helps you get a detailed look into how Spot pet insurance works, the plans its offers, its pricing, and overall rating by past and current customers. As a whole, we love that Spot offers a plan with unlimited payouts, has many customization options, and offers two comprehensive wellness plans. We also like that it provides a significant multi-pet discount and offers coverage for behavioral issues and alternative therapies. On the other hand, we dislike that Spot doesn’t cover prescription food and has higher than average monthly premiums.
When considering which pet insurance plan to sign up for, we recommend gathering several free quotes from multiple pet insurance companies. This will help you gain a nuanced look at what different pet insurance providers will offer you at different rates.
Historical Information on Spot
Spot is a Florida-based company founded in 2019. It is underwritten by the United States Fire Insurance Company, which was established in 1822. Crum & Forster Pet Insurance Group is a trademark of the United States Fire Insurance Company, which handles all claims, customer service, and billing for Spot. Crum & Forster Pet Insurance Group was recently rated A (excellent) by AM Best Company in 2019. Currently, Crum & Forster Pet Insurance Group has over 1,000 employees and over a decade of pet insurance underwriting experience. This can reassure pet parents that Spot is well backed by established companies.
Spot is also partnered with Cesar Millan, the famous dog trainer, and he’s even written a free eBook for Spot customers. Cesar Millan promotes Spot to help educate pet owners on the importance of insurance coverage for their pets. Due to this partnership, Spot has a strong focus on pet training and correcting behavioral issues. It even offers extensive coverage for behavioral issues and training as a way of backing up its belief that holistic pet care is crucial for a pet’s overall health and happiness. Spot’s website also offers a variety of free resources to help pet owners take better care of their pets.
Spot’s team is based in Southern Florida and is made up of various people with a wide range of backgrounds and skills. They bond together over their shared love of animals and their desire to achieve Spot’s ultimate mission: helping pets lead healthier and happier lives.
Frequently Asked Questions
Does Spot Pet Insurance cover neutering?
Spot’s standard plans do not cover neutering. However, you can get coverage for this procedure if you pay for the preventative care add-ons.
How much is Spot pet insurance?
The average national monthly cost of Spot Pet Insurance is about $37 for a dog with a $500 deductible plan. The average monthly cost for a cat with the same deductible is $16.50.
What are the advantages of Spot‘s pet insurance?
Spot pet insurance has many great advantages. Our favorite advantages are its customization options, including an option to purchase a plan with unlimited payouts, its comprehensive wellness plan options, and its heavy focus on behavioral training and coverage for behavioral issues. If you’re looking for a policy with unlimited annual benefits, Spot may be an excellent choice for you. We also like its highly rated customer service and that strong companies back it. Spot also has no upper age limit, which is ideal for pet owners with older pets.
How do I file a claim with Spot?
There are two primary ways to submit claims with Spot. You can submit a claim through Spot’s mobile app by snapping a photo of your receipt, or you can submit the claim online through Spot’s portal. Remember that you will need to go to a licensed veterinarian, pay for the treatment out-of-pocket, then send Spot your claim to be reimbursed. Once it’s approved, Spot will reimburse you based on your policy’s reimbursement percentage and coverage.
Does Spot offer exotic pet insurance?
No, Spot only offers coverage for dogs and cats. To learn more about exotic pet insurance options, read more here.
How do I know if my pet has a pre-existing condition?
This is a relatively simple process. If your pet has an accident or illness and the symptoms were not present, and it didn’t happen before your pet’s enrollment or during the waiting period, then the condition is not considered pre-existing. If the accident or illness occurred before your pet was enrolled or finished with their waiting period, the condition is pre-existing, meaning it won’t be eligible for coverage.
Pre-existing conditions are one of the primary reasons why it’s important that you sign your pet up for pet insurance as soon as possible because this will minimize your chances of your pet having any or many pre-existing conditions.
Does Spot cover veterinary exams?
n most cases, yes. If you have an accident and illness pet insurance plan, you will be covered for any veterinary exams related to the diagnosis or treatment for covered conditions after you’ve hit your annual deductible for that year. If you have an accident plan, you will only be covered for veterinary exams related to accident diagnosis or treatments.
A preventative care plan will cover routine veterinary exams, such as your pet’s yearly wellness exam. In short, if the veterinary exams are related to your coverage, whether for accidents, routine care, or illnesses, then they will be covered under your plan.
How long is Spot’s waiting period?
Spot has a typical 14-day waiting period for illnesses and accidents. So, if your pet is injured or becomes ill during that 14-day waiting period after the policy’s effective start date, your pet’s veterinary bills will not be eligible. Anything that occurs during the waiting period is not eligible for claims, regardless of what pet insurance provider you go with.
Our Rating Methodology
To determine the best pet insurance providers, we conduct a detailed analysis of 38 different pet insurance companies operating in the United States and Canada. We put data from each provider through the same rigorous test, examining how each company performs in key areas that are relevant to pet owners. Our seven criteria are then weighted to produce a total score.
- Price: 20%
- Coverage: 20%
- Customer service: 15%
- Reliability: 15%
- Choice: 10%
- Plan features: 10%
- Transparency: 10%
The best pet insurance providers offer coverage for a wide range of conditions at an affordable price. They also feature flexible customer service, a long reputation of excellence, transparent policies and the ability to customize your pet insurance plan to your individual needs. You can read more details about our ratings and review methodology here.