Advisor

Content on Quartz Advisor is commercial in nature and independent of Quartz Editorial and Advertising. Quartz Advisor content is free to consumers and always will be, however we and our partners may be compensated if you purchase a product or service through the links on this website.

Updated: Jan 02, 2024
Written by
Amanda Lutz
Written by Amanda Lutz Author

Amanda Lutz is a content marketing manager and writer with nearly a decade of experience contributing to prominent home services and wellness publications like AD, This Old House, and MarketWatch. She has written extensively on topics spanning insurance products, lawn care, pest control, and other home services. When she’s not providing readers with practical advice, Amanda enjoys remodeling her 1960s home, cruising Nashville on her Vespa, and songwriting on her grandmother’s piano.

Backed by Allstate, Esurance aims to simplify the insurance process, allowing customers to receive quotes, make payments, and see policy details all through one online source. The company provides customers with a personalized quote for their rental unit in as little as six minutes.

In this Esurance renters insurance review, Quartz Advisor Reviews Team looks into the provider’s products and services to see how it compares to other renters insurance providers.

Read on to see if Esurance is the best renters insurance choice for you and your home.

Esurance Renters Insurance Review

If you’re looking for renters insurance that’s comprehensive but doesn’t require a complicated quote process, Esurance might be the company for you.

Pros & Cons of Esurance Renters Insurance

Compare the advantages and disadvantages of Esurance:

Pros Offers four deductible choices Provides special computer coverage Customers can file a claim through the phone 24 hours a day, seven days a week
Cons Only available in 21 states Requires social security number for a quote Down payment required for monthly payments

How Much Does Esurance Cost?

To give you an idea of what the average policyholder would pay, we called an Esurance representative to receive a quote. Here’s a quote for a single-family home in Richmond, Virginia:

Cost of Esurance Renters Insurance

Type Amount
Deductible $500
Total Cost $19.18/month or $253/year

Your Esurance renters insurance deductible will be $250, $500, $1,000, or $2,500.

Before calling to get your quote from Esurance, have the following personal information ready for a quick quote process:

  • Address
  • Social security number
  • Date of birth
  • Email address
  • Desired policy date
  • Type of rental
  • Number of people living in the unit
  • Number of pets

Esurance Renters Insurance Discounts

Esurance only offers one discount, which is applied in some states where customers bundle renters and auto insurance with Esurance.


Esurance Renters Insurance Coverage

Esurance renters insurance coverage protects you and your home from the following:

  • Fire or lightning
  • Windstorm or hail
  • Explosions
  • Smoke
  • Vandalism, theft, and burglary
  • Falling objects
  • Wright of ice, snow, or sleet
  • Freezing
  • Volcanic eruption

With a renters insurance policy from Esurance, you and your rental unit will receive coverage in the following four areas:

1. Personal Property Coverage: While your landlord has insurance to cover the building structure of your rental, this helps cover the cost of items inside the home that need repair or replacement due to a covered event. For example, if someone breaks into your home and steals some of your belongings, personal property coverage will cover the cost of the items.

In the quote we received, Esurance covered $30,000 for personal property.

2. Personal Liability Coverage: If someone is injured in your home, personal liability coverage provides protection from potential legal action taken against you.

In our quote, Esurance covered $100,000 for personal liability.

3. Coverage for Medical Payments to Others: If someone is injured on your property, this coverage helps pay their medical bills up to a certain limit. This coverage usually doesn’t extend to you or other members of the house.

Our Esurance quote included $1,000 per person for medical payments to others.

4. Loss of Use Coverage: Loss of use protection covers the additional living expenses you incur if you’re unable to stay in your current rental unit due to a covered event or disaster. For example, if an object falls on your home and renders it uninhabitable, loss of use coverage would help cover the costs of a hotel room while your home is being repaired.

Esurance Range of Coverage

Here’s how much coverage you can purchase for each protection category based on Virginia location information:

Coverage Type Range of Coverage
Personal Property $15,000–$30,000
Liability $100,000–$500,000
Medical Payments to Others $1,000–$5,000
Loss of Use $6,000

Esurance Bonus Coverage

To make your renters insurance coverage more comprehensive, Esurance allows for the following two coverages to be added to your plan at an additional cost:

  • Personal Property Replacement Cost: Replacement cost value (RCV) takes into account the value of your item at the time of purchase, ignoring depreciation. Actual cost value (ACV), on the other hand, takes the item’s value at the time of purchase minus depreciation. With personal property replacement cost coverage, the value of your items will not decrease with age.
  • Special Computer Coverage: Although listed as optional coverage, Esurance doesn’t go into detail on what the coverage entails. For most renters insurance companies with similar optional coverage, customers can elect to receive increased coverage amounts on their home computer.

Esurance Renters Insurance State Availability

Esurance is available in the following 21 states. Click on your state to see more providers available in your area.

Alabama | Arkansas | Georgia | Idaho | Illinois | Indiana | Iowa | Kansas | Louisiana | Missouri | Nebraska | New JerseyOhio | Oklahoma | Oregon | South Dakota | Tennessee | Texas | Utah | Virginia | West Virginia | Wisconsin


How to File a Claim with Esurance

Esurance offers general customer service through the phone at 1-800-378-726 every day from 6am until 12am CT. Additionally, Esurance allows customers to reach out with general questions via email or social media.

For current customers who want to file insurance claims, Esurance is available online or through the phone at 1-800-378-7262, 24 hours a day, seven days a week. Customers can also view claims information and contact claims representatives through the Esurance mobile app.


Our Conclusion

Esurance renters insurance offers policyholders run-of-the-mill coverage at an above average price. The quoting process is short and simple, giving customers pricing and coverage details within minutes.

However, Esurance doesn’t provide many optional coverage options or discounts and requires you to input your social security number when getting a quote. Additionally, Esurance didn’t handle our quote personally, but rather sent us to a third-party called Homesite, which underwrites some of their insurance policies.

If you’re not sure whether Esurance is right for you, consider getting quotes from a few different providers to compare coverage and pricing:


Esurance vs Other Top Renter Insurance Providers

If you’re not sure whether Esurance is right for you, compare it to other top-rated renters insurance companies below.

Companies Esurance Geico Allstate
Known for Comprehensive disaster coverage Low deductibles Multiple discounts
Monthly price Around $19 As low as $12 Around $15
Customer service 6am–12am CST 24/7 24/7
BBB rating A– A+ A+

Company Overview

  • Company Name: Esurance Insurance Services, Inc.
  • CEO: Jonathan Adkisson
  • Years in Business: 21
  • U.S. States Covered: 21
  • Address: 650 Davis Street
  • City/State: San Francisco, California
  • Zip Code: 94111-1904
  • AM Best Financial Strength Rating: A+

*AM Best ratings accurate as of August 2023


Other Renters Insurance Resources


FAQs About Esurance Renters Insurance

Is Esurance the same as Allstate?

In 2011, Allstate bought Esurance to compete with online insurance companies such as Geico and Progressive.

How do I get a free Esurance renters insurance quote?

To get a free quote, visit the Esurance website and fill out their quote form. You will have to input information like your address, date of birth, and social security number. Once all the proper information is entered, you’ll receive your free quote.

Is flood damage covered by renters insurance?

Although the kinds of coverage varies among renters insurance providers, most companies don’t cover flood damage. If an event such as a burst pipe causes water damage in your home, renters insurance may cover you up to your policy limits.

Is it worth it to get renters insurance?

Renters insurance helps you save money by covering you and your home from damages caused by unexpected events like a fire or lightning strike. For an affordable monthly premium, you can have peace of mind that your belongings are protected.


Our Rating Methodology

Quartz Advisor rates providers using comprehensive review standards to score each company. Our review standards compare relevant factors such as cost, coverage, customer experience, technology, and reputation, which tally up to 100 points. In addition, we reviewed provider websites, customer access features, and tools; spoke with representatives; obtained sample quotes and policy terms; analyzed AM Best and JD Power ratings; and reviewed online customer feedback for each provider.

*All AM Best and JD Power ratings used in this review are accurate as of January 2024