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Pumpkin Pet Insurance Reviews (2024 Guide)

In our Pumpkin Pet Insurance review, we gave the company a 4.1 out of 5.0 and the Best for Multiple Pet owners Pet Insurance Provider award.

Pumpkin Pet Insurance Company is an insurance agency that offers pet health insurance to pet owners. The United States Fire Insurance Company underwrites the insurance policies offered by Pumpkin Pet Insurance. Pumpkin Pet Insurance is not available in all the states at the present time. Pet owners can choose policies for their dogs, cats or any covered pet.

Underwriter: The United States Fire Insurance Company

Trupanion Pet Insurance Review: Overall Rating

4.1

The Bottom Line

Pumpkin pet insurance offers a great service for a great price. They have a guarantee policy that will allow you to feel satisfied with your purchase and offer no maximum age limits meaning you and your senior pets can feel comforted by coverage. With a 90% reimbursable rate and no lifetime limits on coverage- pumpkin is a great ept insurance option.

Pumpkin Pros & Cons

Pros 30 day money back guarantee Covers service in US and Canada Pumpkin will pay out even if illness or injury is preventable 90% reimbursable rates No Maximum age limit
Cons Does not cover spaying or neutering Does not cover Dental cleaning costs if they are not related to illness Does not pay the Vet directly

Coverage for Pumpkin

Pumpkin Pet Insurance provides coverage against the following services.

  • Diagnostics and Treatments
  • Prescription Medications
  • Emergency and Hospitalization
  • Accidents and Illnesses
  • Specialized Care
  • Surgical procedures

Uniqure coverage options only offered by Pumpkin 

They also offer extensive coverage for services not always paid by other companies, such as:

  • Illness examination fees
  • Dental and gum disease
  • Prescription food to treat an illness or accident
  • Advanced care such as chemotherapy
  • Behavioral issues
  • Hereditary conditions
  • Alternative therapies

Pumpkin Wellness Plan Coverage

Pumpkin Pet Insurance also offers a Preventive Essential Pack that offers extra coverage not found with many other companies. As a pet owner, you’ll be able to get three essentials visits per year for fully covered for things like:

  • Annual wellness exam
  • Lab tests for parasite detection
  • Annual vaccinations including rabies shot
  • Blood tests for heartworm or Lyme or similar tick illnesses

This coverage will pay for one wellness exam per animal and four vaccines for puppies, two for dogs and one for cats. The waiting period is 14 days for accident or illness, which means the policy has to be in effect for 14 days before they’ll pay on any claim. They also pay for things like microchip implantation, end-of-life services and prescription supplements to cover certain conditions.

There are no restrictions on where pet owners can take their pet for treatment. The pet can be seen by any licensed veterinarian in the United States or Canada.

Annual Pet Insurance Plans and Limits

There is an annual limit or a lifetime limit depending on the company and policy the customer chooses. In most cases, this annual limit is $7K per year for cats and $10K per year for dogs. Every pet insurance company has a limit as to what they will or will not pay.

For example, prescription pet food is covered if it’s used to treat an injury or sickness but is not covered for dietary or weight management purposes. Here are some exclusions or things that Pumpkin will not cover in their policies.

  • Aesthetic dental or orthodontic services
  • Dental cleanings
  • Accidents or illnesses related to gross or intentional negligence
  • Non-veterinary services
  • House call fees
  • Boarding
  • Breeding, pregnancy or nursing
  • Grooming or grooming supplies
  • Cosmetic services like shampooing, declawing, ear cleanings and nail trims
  • Experimental treatment
  • Funeral services or burials
  • Conditions that occur during the waiting period
  • Pre-existing conditions or conditions that occurred within the 14-day waiting period

Here are some sample quotes for policies to give you an idea of what you can expect to pay and for what type of pet insurance policy for different animals.

Dog insurance on a two-year-old female German Shepherd with a 90 percent reimbursement rate and $10K annual limit – $67.19 for a $100 deductible; $51.49 for $250 deductible and $40.06 on a $500 deductible. The Preventive Essential Pack for this same dog would be $18.95.

Cat insurance on a three-year-old mixed breed cat with a 90 percent reimbursement rate and $10K annual limit – $23.90 for a $100 deductible; $17.73 for $250 deductible and $13.15 on a $500 deductible. The Preventive Care Pack for this same dog would be $11.95.

Annual Pet Insurance Deductibles

Pet owners will have to pay an annual deductible. Pumpkin Pet Insurance offers pet owners the choice of a $100, $250or $500 deductible, and it’s an annual deductible and not a per-visit deductible. The deductible is the amount the customer must pay before the insurance company pays. The company also has a 90 percent reimbursement rate, which means the pew owner only pays 10 percent of the bill after the deductible is paid.

For example, on a $1,000 vet bill and a policy with a $250 annual deductible and a 90 percent co-payment, the pet owner would be required to pay $325 ($1,000 – $250 deductible – $15 co-payment (10 percent of $750). The deductible is an annual deductible, so once that $250 is met, pet owners are not required to pay any more on the deductible for the remainder of the year.

Discounts with Pumpkin

Pumpkin offers loyal customers a  10% Family Discount which applies to each additional pet that is enrolled in an insurance plan of equal or greater value.

How to File a Claim

The claim process with Pumpkin Pet Insurance is relatively simple and straightforward and can be completed 100 percent online. When you bring your pet to the vet, you pay the bill. You then submit the bill to Pumpkin and they will reimburse you for 90 percent of the bill after the deductible is taken out.

If your vet does not require instant payment, the vet can submit the bill for you after you pay your deductible and 10 percent copay. Unlike some pet insurance companies that require you to mail in your bill or invoice, Pumpkin allows you to submit it online through your smartphone or smart device.

Pumpkin State availability

Pumpkin pet insurance is available for purchase in all 50 states and Washington, D.C. They also cover you if you go to our northern border of Canada and need to take your furry friend to a canadian vet.

What Makes Pumpkin Pet Insurance Special

Pumpkin Pet Insurance also offers customers a 30-day money back guarantee in case they are unhappy with the policy for any reason. There are several reasons why Pumpkin is an ideal pet insurance company. They will not refuse insurance on a pet just because they are old. Pumpkin pet insurance is available to any pet that is at least eight weeks old. They also will not provide a lower reimbursement rate on certain breeds of dogs or to senior dogs. Pumpkin also does not have a longer waiting period for certain common conditions such as dysplasia.

Some pet insurance companies refuse to pay for services if they feel the injury or illness could have been prevented. Pumpkin Pet Insurance does not have this exclusion. They also do not require an examination prior to offering coverage. Pumpkin also offers a 10 percent discount if you have coverage on more than one pet. It’s not just one discount; it’s 10 percent off for each pet you have insured with them. This makes them one of the best options for those with multiple pets.

Pumpkin vs. competitors

Best For Star Rating Monthly Cost Link
Spot Spot Most Inclusive
$22-$80 Compare Quotes
Lemonade Lemonade Most Affordable
$16–$30 Compare Quotes
ASPCA Pet Insurance ASPCA Pet Insurance Most Experienced
$18–$44 Compare Quotes
Fetch Pet Insurance Fetch Pet Insurance Most Comprehensive Coverage
$22-$38 Compare Quotes
Embrace Embrace Best for Discounts Offered
$23-$85 Compare Quotes
Healthy Paws Healthy Paws Best for Chronic Conditions
$24–$54 Compare Quotes
Figo Figo Most Flexible Reimbursement Rates
$25-$54 Compare Quotes
Spot
Logo Spot
Best For Most Inclusive
Star Rating
Monthly Cost $22-$80
Compare Quotes
Lemonade
Logo Lemonade
Best For Most Affordable
Star Rating
Monthly Cost $16–$30
Compare Quotes
ASPCA Pet Insurance
Logo ASPCA Pet Insurance
Best For Most Experienced
Star Rating
Monthly Cost $18–$44
Compare Quotes
Fetch Pet Insurance
Logo Fetch Pet Insurance
Best For Most Comprehensive Coverage
Star Rating
Monthly Cost $22-$38
Compare Quotes
Embrace
Logo Embrace
Best For Best for Discounts Offered
Star Rating
Monthly Cost $23-$85
Compare Quotes
Healthy Paws
Logo Healthy Paws
Best For Best for Chronic Conditions
Star Rating
Monthly Cost $24–$54
Compare Quotes
Figo
Logo Figo
Best For Most Flexible Reimbursement Rates
Star Rating
Monthly Cost $25-$54
Compare Quotes
Company
Monthly Cost
Star Rating
Best For
Age Max
Waiting Period
$22-$80
Most Inclusive
None
14 days
$16–$30
Most Affordable
14
14 days for illness, 48 hours for accidents
$18–$44
Most Experienced
None
15 days
$22-$38
Most Comprehensive Coverage
$23-$85
Best for Discounts Offered
14
14 days for illness, 48 hours for accidents
$24–$54
Best for Chronic Conditions
14
15 days
$25-$54
Most Flexible Reimbursement Rates
None
14 days for illness, 1 day for accidents

Our Methodology

Here at Quartz, our research team looks to examine all pet insurance policies and comes up with reviews based on:

  • Coverage
  • Plan options
  • Cost 
  • Reputation
  • Customer service 
  • Species available
  • Wellness benefits 

We’ve created a 5-star rating system to score pet insurance brands based on a 100-point scale. To develop a list of the best pet insurance plans, we looked into plans, rating coverage, claims handling, reimbursements, deductibles, and limitations. 

Each factor is weighted differently based on the following factors:

  • Monthly Pricing (25 points): How each pet insurance company charges for their plans is a crucial part of the decision-making process of the customer. Affordable rates and comprehensive coverage are the defining characteristics of providing the best pet insurance.
  • Coverage (20 points): We scored companies based on the treatments and procedures they cover. Providers offering broader coverage and more unique treatments received more points.  Pet insurance policies are not offered by all companies for older pets. Providers who have an age limit on the pets they cover were deducted points.
  • Plans (15 points): Pet insurance providers offer accident-and-illness plans, accident-only plans, wellness add-ons, and pet preventive care add-ons, so customers can choose the right plan for their pets. We also factored in costs to achieve the most comprehensible review for your pet’s needs.
  • Customization Options (10 points): You can ensure your pet only gets what they need by customizing your policy. A higher score was earned by providers who offered a greater range of annual limits, deductibles, and reimbursement rates.
  • Customer Service (10 points): We scored companies based on their website accessibility and usability, mobile apps, and grating points to companies with the most customer experience options.
  • Industry Reputation (10 points): We assessed each company’s industry reputation by reviewing up-to-date BBB ratings and accreditation information, as well as their years of experience in the industry.
  • Waiting Periods (10 points): Companies with shorter accident and illness waiting periods scored higher than companies with longer waiting periods.

Our team revisits each company’s information at the end of every month to make updates and ensure the information is as accurate as possible.