Wheelzy Reviews
Wheelzy earned 4.3 out of 5.0 in our review thanks to its hassle-free car selling experience. However, the company’s offers are considerably lower than its competitors’.
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Key Points:
- Our research team awarded Wheelzy an overall rating of 4.3 out of 5.0 stars in our industry-wide review of the best companies to sell your car.
- We appreciate how Wheelzy provides you with payment at the time of pickup and charges no fees for its towing services.
- While Wheelzy has great customer reviews, it provided us with lower offers than one of its direct competitors.
If you’re ready to get rid of your old or inoperable car, you may have heard of Wheelzy. While you might feel distrustful toward any company that wants to provide cash for your clunker, Wheelzy is a legitimate provider that has bought tens of thousands of cars from customers.
In this review, we’ll take a deep dive into what Wheelzy is, how it works, and whether it’s right for your car sales needs. We’ll also recommend other car selling companies that are worth your consideration.
Our Wheelzy Review
Our team’s extensive research has led us to award Wheelzy with 4.3 out of 5.0 stars overall in our industry-wide review. It’s a company worth considering to sell your car, especially if you’ve got a junk car you’d like to get off your hands. We appreciate how Wheelzy also tows your car, takes care of the pesky paperwork, and gives you money for the sale within 48 hours.
See the table below for a breakdown of our overall Wheelzy rating by methodology category.
| Rating Category | Our Score |
|---|---|
| Reliability | 3.5 |
| Platform | 4.0 |
| Pricing | 4.3 |
| Support | 4.6 |
| Customer experience | 5.0 |
| Overall | 4.3 |
*Ratings are out of 5.0 points each.
Is Wheelzy Legit?
Yes, Wheelzy is a legitimate company despite its lack of seasoned experience in the car sales market. While Wheelzy previously had no rating with the Better Business Bureau (BBB) due to an ongoing review of unresolved customer complaints, it currently holds an F rating as it works to raise its score in compliance with the BBB.
Despite its low BBB rating, the company has thousands of positive reviews through Trustpilot with an “Excellent” rating, thanks in part to its seamless car buying process. With 94 percent of its over 40,000 reviews on Trustpilot being either four or five stars, Wheelzy offers customers legitimate services.
Wheelzy is one of the newer sell-my-car companies on the market, having started business in 2016 with a rebranding in 2019. Based out of Orlando, Florida, the company buys vehicles in all 50 states regardless of their condition. According to Wheelzy, purchasing around 30 cars a month has ballooned into an operation that now purchases thousands of vehicles monthly.
While Wheelzy doesn’t specifically state that it only buys older, used junk cars, it’s become well known for purchasing cars that are inoperable, missing parts, or generally in bad condition.
Should I Sell My Car To Wheelzy?
We recommend considering Wheelzy if you’re looking to offload an older vehicle or a scrap car. The provider offers fast quotes by phone or online, provides payment at the time of pickup, and covers both towing and the paperwork associated with your sale. However, other companies offer similar services for old cars. You should gather offers from various providers to find a fair price for yours.
Wheelzy Pros And Cons
See the table below for pros and cons we’ve discovered about Wheelzy.
Wheelzy Customer Reviews
Customer reviews are mostly positive for Wheelzy through various online platforms. It has a rating of 4.6 out of 5.0 stars from over 1,000 customer reviews on the BBB. Customers on Trustpilot have given Wheelzy 4.7 out of 5.0 stars overall.
Positive reviews praise the company’s timely pickups, with some customers complaining that other companies have failed to show for a previously planned pickup. Other reviewers speak of the helpfulness of Wheelzy’s customer support representatives throughout the selling process.
While negative reviews are few and far between, we did find complaints about offers changing once the tow truck driver arrived for pickup. Others stated that drivers were late for pickup, citing the inconvenience it caused them.
Will Wheelzy Give Me A Good Offer On My Car?
If you’re selling your car, you’re likely searching for a good or even great offer on it. Our team took the time to mystery shop for offers on an operable 2002 Honda Civic LX with bumper damage and less than 150,000 miles through Wheelzy and Peddle to help better inform you of what to expect price-wise.
We found that Peddle’s offer was more than double what Wheelzy was willing to give us, with Peddle offering $540 and Wheelzy offering $222. It’s worth noting that Peddle asked us more in-depth questions about our vehicle versus Wheelzy, which may have influenced the offer we received.
We encourage you to gather quotes from other competitors when using an online car selling platform. This can help you get the most money for your car no matter what condition it’s in.
How To Sell A Car With Wheelzy
As many customers have stated in reviews, selling your car with Wheelzy will likely be a quick and straightforward process. To help you understand what to expect, we’ll detail the process from start to finish and answer some common questions consumers have.
How Wheelzy Works
As Wheelzy operates strictly online, you won’t have the typical car selling experience that’s usually found at a dealership. We’ll break down the entire car selling process with Wheelzy in the sections below.
1. Assess Your Vehicle
To start your car sale with Wheelzy, you’ll need to either fill out the online quote form or call the phone number listed on its website. Either way, you’ll need to provide information about your used car’s condition, such as:
- Your car’s make, model, and year
- Vehicle identification number (VIN)
- Vehicle mileage
- Operability
- Tire condition
- Body damage
- Engine issues
2. Get An Offer
If you’ve chosen to call Wheelzy, a customer service representative will discuss your vehicle with you and provide an offer. If you’ve filled out the online form, you’ll receive an instant offer that way.
Unlike other online car buyers, Wheelzy doesn’t specify exactly how long your offer is good for. Most car selling companies allow you up to a week to decide if you’d like to follow through, so keeping your offer amount available “as long as [Wheelzy] is able to” could be a put-off to some.
3. Accept Your Offer
If you’re pleased with the offer Wheelzy has provided and you’re ready to move forward, you’ll accept the offer and prepare your vehicle for pickup. Keep in mind that if you’re looking for a better price than what Wheelzy provided, you’ll need to head elsewhere to sell your car–Wheelzy doesn’t haggle with customers as you might during a private sale.
4. Schedule Pickup
Once your offer is accepted, it’s time to schedule vehicle pickup. Wheelzy offers free pickup from a tow driver but no option to drop your car off, unlike other competitors. It also offers same-day services, so if you need a towing company to get to your car quicker than the next day, you’re likely in luck.
You’ll be paid as soon as the trucker picks up your car. No need to worry about any of the paperwork or making an appointment with the DMV–Wheelzy will handle all of that for you.
Photo: ALAN – stock.adobe.com
Can You Buy A Car From Wheelzy?
No, Wheelzy is a business that strictly buys cars and doesn’t sell them. If you’re wanting to buy another car or even trade in your current one before purchasing, you’ll need to head elsewhere–whether it be an online car dealer, like Carvana, or an in-person dealership.
What Happens To My Car Once Wheelzy Buys It?
What Wheelzy chooses to do with your vehicle after purchase depends on the condition that it’s in. The company states that its goal is to get the vehicles it buys up and running again. However, since Wheelzy is willing to buy cars in various conditions, it recycles the cars that come to it beyond repair–often sending them to the junkyard after parting them out.
Wheelzy Reviews: Our Take
Wheelzy is newer to the car selling industry, but it boasts high customer review ratings by making the selling process quick, easy, and hassle-free. However, we found that it provides considerably lower offers on vehicles compared to its competitors.
Despite this, we encourage you to head to Wheelzy.com to get a free quote–you may have a different experience than our team did, and it never hurts to compare multiple offers from different car buyers.
Best Places To Sell Your Car
If you’ve got a newer car you’re looking to sell, or you’d just like to explore your options for your junk car, we suggest checking out either Peddle or Carvana in your search.
Peddle: Good Choice For Older Vehicles
Peddle is another provider worth mentioning when it comes to selling an old or junk car. It works with a network of car dealers and junkyards to purchase vehicles that other providers won’t. Unlike Wheelzy, it holds an A+ rating and accreditation with the BBB.
It’s good to note that while Peddle provided us with a higher offer than Wheelzy, it doesn’t allow room for negotiations and doesn’t buy cars with outstanding loans. If you have a newer car that needs to be paid off, we suggest considering a different provider.
Read more: Peddle review
Carvana: Best All-In-One Process
Carvana is known for its car vending machines. However, that’s not all it’s good for–it allows you to both buy and sell vehicles from the comfort of your own home. Like Wheelzy, it provides instant offers, will pick up vehicles, and handles the paperwork necessary to sell your car.
Unfortunately, we found that Carvana doesn’t offer the highest prices in the industry to car sellers. Despite this, you may find pricing to be different for your make and model, so it’s worth reaching out on its website for an instant quote.
Read more: Carvana review
Wheelzy Review: FAQ
Here are some frequently asked questions about Wheelzy:
Is Wheelzy a legitimate company?
Yes, Wheelzy is a legitimate company. It holds a 4.7 out of 5.0-star rating with Trustpilot from over 40,000 reviews, proving that it has no issue providing excellent service that leaves happy customers.
What are the benefits of using Wheelzy?
If you’re looking to make a quick buck and offload an old or junk car, Wheelzy can provide you with a beneficial service. It offers instant quotes for your car by phone or online, provides payment at pickup, and covers your vehicle’s towing and the paperwork for your sale.
Does Wheelzy offer a warranty on its products?
Wheelzy is a company that buys old and junk cars. The company doesn’t sell any products and doesn’t offer any type of warranties.
How We Rate Car Selling Platforms
Our review team extensively researches car selling platforms to deliver informed and unbiased assessments of leading companies. We evaluate several key rating factors that are important to consumers to determine which providers are the best in the industry:
- Reliability: Providers that earn strong ratings from the Better Business Bureau (BBB) and have a long history in the car sales industry score well in this category.
- Platform: The best car selling companies provide easy-to-use platforms for a hassle-free experience. Our team rates each online platform based on its available features, like whether it provides instant offers or a variety of sales options.
- Pricing: We got quotes to sell several vehicles to see how each provider’s offers compared to competitors’. We considered a provider’s added fees when determining this rating.
- Support: Car selling platforms that offer consumers support throughout the selling process earn the highest scores in this category. This includes benefits like free pickup services or sending an in-person inspector to you for your convenience.
- Customer Experience: We consider customer reviews on sites like the BBB and Trustpilot to better understand the consumer experience. Car selling companies with convenient quote processes also perform well in this category.
