Autopom! Review
We’ve given autopom! a rating of 4.6 out of 5.0 stars and the superlative Best Claims Process. Learn more about its coverage options, costs, and more.
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Key Points:
- Our research team gave autopom! a rating of 4.6 stars out of 5.0 based on its industry standing, coverage, cost, transparency, and customer service.
- After reading hundreds of autopom! customer reviews, the company earned our Best Claims Process award for a fast and easy claims turnaround.
- If you’re looking for the cheapest car warranty available, we suggest you get quotes from other companies before locking in an autopom! contract.
Our expert team gathers quotes, reads hundreds of online reviews, and mystery shops to gain insights into how companies operate. We reviewed the best extended car warranty providers and their various levels of protection. In this article, we take an in-depth look at the warranty coverage from an industry leader: autopom!.
An extended car warranty refers to mechanical breakdown coverage offered by a vehicle manufacturer. However, this term is often mistakenly used to describe coverage from third-party companies. Independent providers offer similar protection through vehicle service contracts, but we’ve used the terms interchangeably in this article for convenience.
Our Autopom! Warranty Review
Our team thoroughly researched autopom!, and we award it with 4.6 out of 5.0 stars and the superlative Best Claims Process. This provider has high customer ratings across platforms like the Better Business Bureau (BBB) and Trustpilot, with many consumers commenting on the ease of filing a claim.
While autopom! is a great pick if you’re looking for a provider that largely focuses on customer experience, it’s not a great fit if you’re looking for a wide variety of plans, since it only offers three levels of protection.
See the table below for a breakdown of our overall autopom! rating by category.
| Overall Rating | 4.6/5.0 |
|---|---|
| Reliability | 4.3 |
| Coverage Plans | 4.5 |
| Pricing | 4.9 |
| Transparency | 4.6 |
| Customer Service | 4.7 |
Autopom! Customer Reviews
Autopom! has mostly high customer review ratings. Out of 5.0 stars, it holds a 4.71 rating with the BBB, a 4.2 rating through Trustpilot, and a 4.6 rating on Google. While its volume of reviews may not match the level of its competitors, autopom! has established itself as a provider that puts the customer’s experience first.
While autopom! reviews are mostly positive, you’ll find some negative reviews in the mix, which is commonplace in the extended warranty industry. Positive customer reviews cite affordable pricing and efficient customer service, while negative reviews mention a lack of coverage.
About Autopom!
Founded in 2009 and headquartered in Lake Forest, California, autopom! stands for “automotive peace of mind!” The company offers vehicle service contracts with three coverage levels, but some are only available in select states. Autopom! also offers mechanical breakdown insurance (MBI) to California residents in collaboration with fellow provider Olive.
We found the autopom! quote process more seamless than that of other companies. That said, the company tends to ask for high down payments, and it only covers vehicles in good condition. See autopom! pros and cons below.
Autopom! Extended Warranty Coverage
Autopom! offers drivers three coverage options for both new and used cars–its Exclusionary, Mid-Level, and Powertrain Plus plans. According to the autopom! website, all of its extended warranty plans are backed by A-rated insurance companies and administrators. Plans also come with either a 30 or 60-day money-back guarantee, providing a full refund if you’re not satisfied.
Autopom! Exclusionary Plan
The Exclusionary plan covers most vehicle parts associated with major systems, like mechanical and electrical system components, the fuel system, seals, gaskets, and navigation. As with most warranties, there is a short list of excluded parts.
If you want something comparable to a manufacturer warranty you’d get from a dealership or a bumper-to-bumper warranty, this is the closest option you will find from autopom!.
Autopom! Mid-Level Plan
The Mid-Level named component plan covers the same components listed in the Powertrain Plus plan, plus several additional vehicle systems. These include:
- Suspension
- Steering
- Cooling
- Braking
- Fuel delivery
As you might expect, the Mid-Level named component plans are less expensive than the Exclusionary plans but more than a Powertrain Plus plan. If you’re looking for middle-of-the-road coverage, the Mid-Level plan may be a good choice.
Autopom! Powertrain Plus Plan
With the Powertrain Plus plan, you receive powertrain coverage for named components that are a part of several major vehicle systems. These include:
- Engine
- Transmission
- Turbo/supercharger
- Transfer case
- Drive axle
- Differential assembly
Autopom! also provides limited coverage for additional components, such as:
- Air conditioning
- Electrical
- Braking system
Autopom! Car Warranty Perks
All autopom! coverage plans come with additional benefits, which is a standard practice across the extended warranty industry. These perks include:
- Rental car reimbursement: All autopom! vehicle service contracts offer rental car assistance while your vehicle is in the shop for an authorized repair. However, terms and conditions vary by plan.
- Trip interruption benefits: If your trip is interrupted by a mechanical breakdown, autopom! May reimburse your unused travel expenses.
- 24/7 roadside assistance: If your car won’t start and you need towing services, autopom! has you covered. You may find other benefits, including fuel delivery, battery jump-starts, and more, depending on your contract administrator.
- Tire protection: Some autopom! plans can help you pay for tire damage from potholes, nails, and other road hazards.
- Nationwide coverage: Your autopom! vehicle protection plan allows you to choose any repair shop within the United States or Canada for covered repairs.
Autopom! Car Warranty Exclusions
Unfortunately, autopom! doesn’t offer sample contracts for potential customers to view. You’ll need to contact the provider directly if you’re interested in seeing a comprehensive list of coverage and exclusions.
Some common exclusions found in extended warranty contracts include:
- Wear and tear parts like wiper blades and brake pads
- Pre-existing vehicle issues
- Maintenance services like oil changes and tire rotations
- Damage from car accidents, theft, vandalism, or bad weather
How Much Does An Autopom! Extended Warranty Cost?
Our review team mystery shopped with top extended warranty providers to better understand the average price you can expect to pay for coverage. When we reached out to autopom! for quotes on powertrain and bumper-to-bumper protection for specific vehicle makes and models, here’s what we found:
| Vehicle | Plan | Term Length | Monthly
Payment | Down
Payment |
|---|---|---|---|---|
| 2018
Ford Explorer | Exclusionary | 5 years/
Unlimited miles | $116.06 | $146.60 |
| 2018
Ford Explorer | Powertrain Plus | 5 years/
100,000 miles | $123.98 | $156.60 |
| 2013
Honda Civic | Powertrain Plus | 4 years/
Unlimited miles | $103.19 | $130.34 |
Autopom! advertises discounts for military members and educators, but also offered us various discounts when we called–up to $1,000 off the total price. Payment plans were for 24 months and all plans quoted above have a $100 deductible. Note that your exact costs will depend on the make and model of your vehicle, as well as the year, mileage, deductible amount, and level of coverage you choose.
Autopom! Quotes And Claims
Getting a quote from autopom! is straightforward. All you have to do is call autopom! at 888-691-2354 or visit the company’s website. While you may have to endure sales pitches and continued sales calls with even the best extended auto warranty companies, autopom! doesn’t participate in these tactics.
Like many car warranty companies, autopom! does require that you travel 1,000 miles and wait 30 days before filing your first claim. Once you meet those guidelines, you can visit any licensed repair facility in the country. You will be responsible for paying your deductible before autopom! will process your claim.
autopom! isn’t a direct provider of protection plans, but rather a broker–the company is transparent about this fact. All of the autopom! plans are administered by several of the major companies in the industry. These companies are:
- Mercury Insurance Group
- Enterprise Financial Group
- Omega Auto Care
- Royal Administration
- United Car Care
If your car repair claim is approved, autopom! a customer service representative acts as your advocate and coordinates with the plan administrator to ensure the claim is quickly processed and resolved. Due to the company’s outstanding customer service and their fast, easy claims process, we recognized autopom! with our Best Claims Process award.
Do I Need An Extended Car Warranty?
Many people wonder if an extended car warranty is actually worth the investment. Think of it this way: You have health insurance because things happen that you can’t predict. The same is true with your car–even if your vehicle is running perfectly, anything can happen.
If something major fails in your vehicle, you could be looking at an expensive bill. Do you want to spend thousands of dollars out of pocket on a repair today, only to find out that something else needs to be replaced in a few months?
Instead, you could pay one monthly or annual price for an extended warranty and receive years of coverage. A comprehensive extended warranty can provide peace of mind and financial protection when you need it the most.
Autopom! Reviews: Our Take
We found autopom! to be a reputable extended vehicle warranty company worthy of recommendation. Although its prices are a bit above the cheapest car warranties available, autopom! receives high marks for coverage and has a healthy industry standing. You also can’t beat the customer service. From their easy-to-use website to the seamless claims process, working with this warranty company should be a pleasant experience.
Our Extended Warranty Recommendations
You have a lot of options when it comes to finding an extended warranty. If you take your time and shop around, you will find the plan that fits your needs. If you aren’t sure where to start, we recommend getting a free quote from Endurance and Carchex, our research team’s top-rated car warranty providers.
Endurance: Best Coverage
Endurance is our research team’s top choice of extended warranty providers. The company offers six different plans, ranging from basic powertrain to exclusionary, which earned it our Best Coverage award. Extended warranties from Endurance also come with free perks, like towing assistance, trip interruption coverage, rental car reimbursement, and roadside assistance.
Read more: Endurance warranty review
CarChex: Best Industry Reputation
Carchex is another top extended warranty provider. It offers generous coverage terms–up to 10 years/250,000 miles, which is why we gave it our Best Industry Reputation award. This company has an excellent industry standing, and also gets high marks for its transparency. With its affordable plans and strong reputation, Carchex is a solid choice for an extended warranty provider.
Read more: Carchex warranty review
FAQ: Autopom Car Warranty
Is autopom! legit?
Our team found autopom! to be a legit warranty provider after considering Better Business Bureau (BBB) ratings, state-by-state availability, years in business, and corporate partnerships. Overall, we give autopom! a strong 4.8-star rating out of 5.0 for industry standing.
How do I get an extended warranty quote from Autopom?
To get an extended warranty quote from autopom!, call the autopom! warranty phone number at 888-691-2354 during their business hours, Monday through Friday, from 9 am–5 pm PST. You can also go online to get a free quote. From there, a representative will help you start coverage.
Does Autopom cover my car?
Coverage eligibility is determined by several factors. This includes the car brand, model year, mileage, and the state you live in. To find out if your vehicle is covered, reach out to autopom! directly.
Does an Autopom car warranty cover the labor for repairs?
All of the autopom! plans include labor charges for covered repairs. Most contracts use the nationally published labor guides for determining the approved amount of labor time on vehicle repairs.
How We Rate Warranty Providers
Our review process aims to deliver consistent and unbiased assessments of extended auto warranty providers. While there are multiple qualities that make a warranty company successful, our review team focuses on those we believe are the most important for consumers:
- Reputation: It’s important that an extended car warranty company is able to meet its claims obligations. Companies with a strong rating from the Better Business Bureau (BBB) and a long history of reliable service score well in this category. We also evaluate the availability and transparency of each company’s contracts, as well as whether each provider offers a money-back guarantee.
- Coverage: Our team of experts looks at the number of extended warranty plans available, as well as term limits, exclusions, and added benefits like roadside assistance. Ratings also take into account the availability of maintenance coverage.
- Cost: Cost can be difficult to compare between providers because so many factors impact vehicle service contract pricing. To determine our cost score, we perform a secret shopper analysis for a variety of vehicles and plans and consider available deductibles.
- Customer Experience: We listen to real customer sales calls and comb through reviews on sites like the BBB to learn about customer experiences. Warranty companies with a low volume of complaints score well in this area. We also consider the availability of mobile apps and chat features.
*Data accurate at time of publication.
