Nexus Auto Transport Reviews
We rate Nexus Auto Transport 4.4 out of 5.0 for its great pricing and instant quotes.
From our #1 rated provider, 
Key Points:
- Nexus Auto Transport offers a full range of auto transport services including open and enclosed transport, expedited shipping, and door-to-door delivery.
- After analyzing hundreds of online reviews, we found the company has mostly strong customer reviews across websites like the Better Business Bureau (BBB) and Google.
- Based on our quote research, the average cost of a Nexus Auto Transport shipment is $1,490.
Nexus Auto Transport may not be a name you’ve heard before, but its car shipping services and customer reviews are on par with many top competitors in the industry. After 300 hours of research, we rate Nexus Auto Transport 4.4 out of 5.0 stars.
Our team of experts has reviewed the best car shipping companies so you can see how Nexus Auto Transport compares with other leading providers. We collected hundreds of quotes and reviewed 19 shipping companies to determine which provider has the best shipping experience in the industry. In this review, we’ll cover everything you need to know to help you decide whether this auto shipping broker is right for you.
Our Nexus Auto Transport Review and Methodology
When reviewing car shipping companies, we consider reliability, pricing, services, and customer experience. The sections below offer additional information on these categories and how Nexus Auto Transport stacks up in each.
Reliability: 4.2
To determine our reliability rating, we review the number of years a company has been in business, state availability for shipping services and BBB ratings. Nexus Auto Transport has been shipping vehicles since 2015 and is available in all 50 states. The company has an A+ rating from the BBB. We rate the company 4.2 out of 5.0 stars for the reliability category.
Pricing: 4.0
We give Nexus Auto Transport a 4.0-star rating for pricing. Our team collected quotes for shipping a 2018 Toyota RAV4 a range of distances using open and enclosed transport. Open transport involves your car being shipped on an open-air hauler where it is exposed to the elements. Enclosed transport means your vehicle is shipped in an enclosed trailer offering it more protection, although it’s more expensive.
Services: 4.9
Nexus offers a full range of shipping services, including open and enclosed transport. The company also offers door-to-door delivery and expedited shipping for those who are making a last-minute shipment. On top of this, Nexus Auto Transport ships motorcycles, RVs, and boats. We give the provider a near-perfect 4.9-star rating for offering a wide variety of services.
Customer Experience: 4.6
Nexus Auto Transport has strong customer reviews on the BBB website and Google. The company also gives customers the ability to receive free instant quotes on their website as well as online tracking 24 hours a day. Customers will always know where their vehicle is during the shipping process. Overall, we give Nexus a rating of 4.6 stars for customer experience.
Is Nexus Auto Transport Legit?
Founded: 2015
Headquarters: Chicago, Illinois
Service Area: All 50 states
Headquartered in Chicago, Illinois Nexus Auto Transport was founded in 2015. The company is an auto shipping broker, meaning it connects customers with its network of auto carriers for car shipments. Nexus Auto Transport works with more than 30,000 licensed and insured carriers across the United States.
Nexus Auto Transport provides a wide range of vehicle shipping services and ships the following vehicles:
- Cars
- Boats
- Motorcycles
- All-terrain vehicles (ATVs)
- Recreational vehicles (RVs)
Nexus Auto Transport Customer Reviews
We make sure to research individual companies thoroughly when it comes to the customer experience. Our team analyzed more than 900 reviews from many shipping providers to compare both its positive and negative reviews. Nexus Auto Transport reviews from customers and organizations like the BBB are generally positive. Along with good reviews from BBB and Google, Nexus Auto Transport has an average 4.6 out of 5.0 rating on Trustpilot.
Positive Nexus Auto Transport Reviews
Most positive reviews from customers commend Nexus Auto Transport for its pricing, communication, and shipping efficiency. Our team’s experience with the company was equally positive. We spoke with customer service representatives by telephone and chat, and they provided a quick quote and thoroughly explained the available shipping options.
“Communication from the transport company representative was outstanding. Even though the transport was from Chicago, Illinois, to Las Vegas, Nevada, it was not a problem for them! The staff was friendly and helpful. The vehicle was picked up and dropped off without any problems. It was a lot easier and cheaper than I expected.”
– Matilda via BBB
“Highly recommend Nexus Auto Transport. I hired them to ship my car from Texas to Arizona during the pandemic. Super smooth process. No-pressure bid. Good price. Appreciated multiple payment options. Professional to work with. Excellent communication from both their office and trucker. I would definitely use Nexus again.”
– Donna via Trustpilot
Nexus Auto Transport Complaints
Negative reviews generally focus on extra charges before the pickup day and scheduling issues with carriers. In a 2023 survey our team conducted, we found that eight percent of respondents (which reflected the least-common issue), experienced their driver not being able to meet at the agreed-upon location. While complaints with Nexus center around this type of incident, it’s an issue that isn’t seen as often in the shipping industry.
“I had a contract with this company to get my car shipped out on Monday. After 30 phone calls by Friday, the only offer they could give was an offer of $700 above the original quote they gave me. My experience with this company was the worst experience I have ever had with a company. They were practically extorting me and I am shocked this company is not a scam.”
– Stan via BBB
“I set up my pickup a week in advance. After getting a guarantee for a specific pickup date and rate, Nexus Auto Transport canceled the morning of and started giving me options that were at least $250 higher than the original quote.”
– Ellen via Trustpilot
Nexus Auto Transport Shipping Services
Nexus Auto Transport provides a wide range of services in all 50 states. These include standard auto shipping options such as open transport, enclosed transport, and door-to-door delivery, as well as a few add-ons.
Here’s an overview of Nexus Auto Transport’s auto shipping services:
- Open carrier transport: Open carrier transport is the most common and cheap method of car shipping, although your vehicle will be exposed to the elements.
- Enclosed carrier transport: This option is more expensive than open carrier transport but protects your car from inclement weather and road debris.
- Door-to-door delivery: Your vehicle is picked up and dropped off as close to your home as possible.
- Expedited shipping: For an additional cost, vehicles can usually ship within one or two business days.
Nexus Auto Transport Extras And Add-Ons
Nexus Auto Transport provides motorcycle, boat, and RV shipping. With any vehicle transport, the car shipping company allows you to store up to 100 pounds of personal items in your trunk at no additional cost.
Nexus Auto Transport also offers real-time online tracking 24 hours a day. You’ll receive a unique booking number after you schedule your vehicle’s transport online, which can be used to get updates on your vehicle’s location.
Nexus Auto Transport Cost
Our research team collected over 400 quotes from several top shipping providers in the industry. Based on car shipping quotes we received, Nexus Auto Transport charges on average $1,490 per transport. The company’s vehicle shipping is affordable in comparison to other auto shipping brokers. A survey our team conducted in August 2023 showed that 49 percent of respondents paid between $1,001 and $2,000 to ship their vehicles.
Here are a few estimates we received from Nexus Auto Transport for a 2018 Toyota RAV4:
| Shipping Route | Approximate
Mileage | Transport
Type | Estimated
Cost |
|---|---|---|---|
| Chicago to Kansas City, MO | 503 | Open | $785 |
| Los Angeles to Houston | 1,556 | Open | $1,385 |
| Los Angeles to Houston | 1,556 | Enclosed | $1,985 |
| New York to San Francisco | 3,036 | Open | $1,805 |
The auto transport company lets you reserve your car shipment with a refundable $25 reservation fee. When you place a deposit on your shipment, you can pay using a credit card, money order, electronic transfer, or check. If there is a balance due at the time of delivery, you can pay the driver directly with cash, a money order, or a check.
Any deposit is fully refundable if you cancel your shipment before a driver has been scheduled. After a driver has been assigned to your shipment, the deposit becomes nonrefundable.
Nexus Auto Transport offers discounts for military members, those who ship multiple vehicles, and for paying in cash.
What Affects Car Shipping Costs
Several factors influence the cost of auto shipping with Nexus Auto Transport, including:
- Miles traveled: Shipments traveling a shorter distance have higher rates per mile but cost less overall, while cross-country shipments have lower rates per mile and cost more overall.
- Transport service: Enclosed carrier auto transport service offers greater protection for your vehicle but is more expensive than open transport.
- Type of delivery: Door-to-door shipping is more costly than terminal-to-terminal shipping.
- Shipping seasonality: It’s more expensive to ship vehicles in January and during the summer due to higher demand.
- Carrier competition: The more competition between car carriers, the lower auto shipping costs will be.
- Vehicle operability: It costs more to ship an inoperable vehicle because it takes more effort and resources to move than an operable vehicle.
How To Ship A Car With Nexus Auto Transport
To get started with a free quote from Nexus Auto Transport, you’ll need to have the following information handy:
- Your pickup date
- Vehicle size
- Starting location and destination
Using this information, Nexus Auto Transport will provide you with an instant quote from its cost calculator for open carrier shipping, enclosed carrier shipping, and expedited shipping. You can then reserve your shipment and confirm pickup and drop off dates with the broker.
Once your car is delivered, the driver will evaluate your vehicle with you to note any damage. You’ll then sign a bill of lading, which is a receipt that documents the condition of your car before and after transit.
What To Know For A Successful Auto Shipment
Nexus Auto Transport provides guaranteed pickup dates if you have a specific time you need your vehicle picked up by. However, delivery dates are not guaranteed because anything can happen on the road.
Here’s an overview of the estimated time your vehicle will be on the road from pickup to delivery based on the distance of your shipment:
| Shipping Distance | Nexus Auto Transport Shipping Time |
|---|---|
| 0 to 200 miles | One or two days |
| 200 to 600 miles | Two to four days |
| 600 to 1,000 miles | Three to five days |
| 1,000 to 1,500 miles | Four to six days |
| 1,500 to 2,000 miles | Five to seven days |
| 2,000 to 2,400 miles | Six to eight days |
| 2,400+ miles | Seven to nine days |
Nexus Auto Transport Shipping Insurance
All auto carriers are required by federal law to have minimum liability insurance. Nexus Auto Transport includes full auto cargo insurance with all car shipments to cover any damage that occurs during transport. The coverage amounts vary by carrier, though the combined single limit is generally around $1 million for open carriers and $5 million for enclosed carriers.
Nexus Auto Transport’s consumer auto insurance policy protects your vehicle up to $250,000 should the carrier’s policy fail to fully cover a valid claim. Items you place inside your vehicle during transport will not be insured for loss or damage.
Nexus Auto Transport: Conclusion
Nexus Auto Transport provides a solid overall shipping experience. What sets it apart from most other providers is its wide selection of shipping services. We give the company a perfect rating in the services category and highlight the strong scores in other categories.
Other Recommended Shipping Companies
Shipping your vehicle can be a time-consuming and expensive process, so it’s important to find the right auto shipper for your needs. While Nexus Auto Transport is a reputable company, we also recommend getting quotes from Montway Auto Transport and Sherpa Auto Transport.
Montway Auto Transport: 4.7 Stars
Established in 2006, Montway Auto Transport is a car transportation broker that works with 30,000 carriers nationwide. The shipping broker offers open and enclosed carrier transport and door-to-door delivery. Montway Auto Transport also has options for Hawaii car shipping, international shipping, and military privately owned vehicle (POV) shipping.
Read more: Montway Auto Transport review
Sherpa Auto Transport: 4.4 Stars
Sherpa Auto Transport is best for customers searching for locked-in prices. With its Price Lock Promise, you’ll never pay more than the amount you’re quoted. The auto transportation broker provides a variety of shipping services, including open and enclosed carrier transport and door-to-door delivery to all 50 states.
Read more: Sherpa Auto Transport Review
Nexus Auto Transport Review: FAQ
Below are some frequently asked questions about Nexus Auto Transport:
Is Nexus Auto Transport legit?
Yes, Nexus Auto Transport is a legitimate vehicle shipping company that provides excellent services nationwide. The company holds an A+ rating and accreditation on the BBB website, along with an average rating of 4.8 stars from over 1,000 customer reviews. Nexus Auto Transport provides open, enclosed, and expedited shipping options with door-to-door delivery.
What is the best auto transport company to use?
After reviewing the best car shipping companies based on reliability, pricing, services, and customer experience, our team rates Montway Auto Transport, AmeriFreight, Easy Auto Ship, Mercury Auto Transport, and Sherpa Auto Transport as the top providers in the industry. When you ship your car, it’s important to choose an auto transportation company that fits all of your needs. Compare free online car shipping quotes from a few providers before making any decisions.
How much does enclosed auto transport cost?
The cost of enclosed auto transport varies due to factors such as shipment distance, time of year, and vehicle size. The average cost of quotes we received for enclosed transport of an SUV 1,640 miles is $1,836.
How We Rate Auto Shipping Companies
Our review team extensively researches car shipping providers to deliver informed and unbiased assessments of leading companies. We evaluate several key rating factors that are important to consumers to determine which providers are the best in the industry:
- Reliability: Providers that earn strong ratings from the Better Business Bureau (BBB) and have a long history in the auto transport industry score well in this category.
- Services: We take a look at what types of transport services are available through each company, including open and enclosed transport, door-to-door shipping, and more. Those with wider service selections are more likely to meet consumers’ needs.
- Pricing: Our team performs a secret shopper analysis to get quotes for a variety of shipping routes and services. We compare each company’s costs to industry average prices to see how it stands up to the competition.
- Customer Experience: We consider customer reviews on sites like the BBB and Trustpilot to better understand the consumer experience. Car shipping companies with convenient quote processes also perform well in this category.
*Data accurate at time of publication.
