Door to Door Transport Reviews
We rate Door to Door Transport 4.2 out of 5.0 stars for its affordable pricing and variety of auto shipping services.
From our #1 rated provider, 
Key Points:
- The company offers a wide range of shipping services to all 50 states.
- Door to Door Transport features lower rates than many of its competitors.
- Door to Door Transport is both an auto shipping broker and carrier, bringing unique expertise to the industry.
Door to Door Transport is an auto shipping broker and carrier that offers a wide range of services to customers nationwide and internationally. While it isn’t as well known as other car transport companies, Door to Door Transport has been praised by reviewers for its customer service and affordable pricing.
Our team has reviewed and ranked the best car shipping companies in the industry. To learn more about Door to Door Transport’s pricing, services, and customer reviews, read on.
Our Door to Door Transport Review And Methodology
We rate Door to Door Transport 4.2 out of 5.0 stars. This score reflects the company’s performance across four main categories: reliability, pricing, services, and customer experience. We do this to give you a complete picture of every car shipping company we review, recognizing that one aspect may be more important to you than others.
Reliability: 4.6 Stars
The amount of years a company has been in business and its state availability are two of the most important factors in our reliability rating. We also consider ratings and customer complaints on the Better Business Bureau (BBB) website. Door to Door Transport scores well here because it’s been in business since 2000, ships to all 50 states, and has a B+ rating from the BBB.
Pricing: 4.1 Stars
We compare quotes from various shipping companies to arrive at a rating in this category. The quotes we received from Door to Door Transport were average or lower for the industry. Although the company doesn’t offer guaranteed pricing, the cost estimates we received were enough for a strong 4.1-star rating here.
Services: 4.7 Stars
The services category is where Door to Door Transport shines. As both a car shipping broker and carrier, the company offers open and enclosed transport, international shipping, heavy equipment hauling, and more. We give Door to Door Transport 4.7 out of 5.0 stars for its variety of shipping services.
Customer Experience: 3.6 Stars
Although there aren’t a ton of reviews on either platform, Door to Door Transport receives solid customer feedback on both the BBB and Google. You also won’t find many reviews of the company on Trustpilot.
When we reached out to Door to Door Transport for quotes, we found that it takes 24 to 48 hours to receive a response. All things considered, we give the company 3.6 stars out of 5.0 for customer experience.
Door to Door Transport Overview
Founded: 2000
Headquarters: Coconut Creek, Florida
Service area: United States and international locations
Door to Door Transport is an auto shipping broker and hauler that connects customers with its own car carriers, as well as others in its network, for shipments. The company, which was established more than 20 years ago, ships 36,000 cars per year on average.
Door to Door Transport offers a wide variety of auto transport services available in all 50 states. All shipments have door-to-door delivery with options for open or enclosed transport (meaning the cars are hauled on an open air trailer or enclosed trailer). Door to Door Transport doesn’t offer terminal-to-terminal shipping. The broker ships the following types of vehicles:
- Cars
- Boats
- Motorcycles
- Construction equipment
- Recreational vehicles (RVs)
Door to Door Transport Customer Reviews
Door to Door Transport’s reviews are average compared with reviews for other auto transport companies.
To give you a better understanding of Door to Door Transport’s customer experience, we included both positive and negative reviews below.
Positive Door to Door Transport Reviews
Most positive customer reviews praise the company for its timely communication, easy shipping process, and flexibility.
“Excellent service. They picked up when they said they would and delivered promptly. The driver worked with us on a perfect place to deliver our van. I would recommend them to everyone in need of transporting a vehicle. Great job, very pleased.”
– Lorene via BBB
“Extremely professional and accommodating. Their fast services are not at the expense of quality of service. Fair market pricing was equally as evident as their customer service. In short, they picked my car up and delivered it on time, with no hitch or delays. Would highly recommend them.”
– Thomas via Google
Door to Door Transport Complaints
Negative Door to Door Transport reviews highlight issues with carriers, including rescheduled pickup dates and damage to vehicles during transport.
“Horrible in every possible way!!! This transport company did not send me the correct paperwork [and] used a carrier that had known issues to ship my vehicle. That carrier damaged my classic car, and when I called Door to Door for assistance, they refused to assist in any way.”
– Mike via Google
“Horrible experience with this company. Absolutely no communication with my vehicle, and [they] actually seemed to be annoyed when I called for an update. I went with another company and they had my vehicle shipped within 24 hours.”
– John via Google
Door to Door Transport BBB
The broker holds an average customer rating of 4.4 out of 5.0 stars on the BBB, backed by only 14 reviews. On Google, Door to Door Transport has a rating average of 3.3 out of 5.0 stars with over 140 reviews.
Door to Door Transport Cost
The estimates we received from Door to Door Transport to ship an operable 2019 Mazda CX-5 through open transport averaged out to $928. Car shipping estimates vary based on several factors, so it’s important to use this as a base estimate.
Here are the open car shipping quotes we received from Door to Door Transport:
| Shipping Route | Approximate Distance | Estimated Cost |
|---|---|---|
| Chicago, IL to Nashville, TN | 470 miles | $595 |
| Phoenix, AZ to Minneapolis, MN | 1,640 miles | $995 |
| Boston, MA to Los Angeles, CA | 2,985 miles | $1,195 |
Door to Door Transport offers competitive prices compared with other auto transportation companies. The free quote you receive from the company is all-inclusive, meaning there are no hidden fees.
When you use Door to Door Transport, your first payment is due by credit card when a car carrier is assigned to your vehicle. You’ll pay the remaining balance in cash, money order, or cashier’s check when your vehicle arrives at its final destination. This is pretty typical for other auto transport companies as well.
Factors That Affect The Cost Of Auto Shipping
Several factors affect vehicle shipping costs with Door to Door Transport, including:
- Miles traveled: Cross-country shipments have lower rates per mile than shorter-distance shipments, but cost more overall.
- Transport type: Open auto transport is cheaper than enclosed transport since more vehicles can fit on each carrier.
- Shipping seasonality: Auto transport costs more in January and during the summer due to higher demand.
- Carrier competition: The more competition between carrier bids, the lower the shipping cost.
- Vehicle operability: Inoperable vehicles take more effort and resources to move, making them more expensive to ship.
- Vehicle size: Smaller vehicles, like sedans and coupes, are cheaper to ship than larger vehicles.
Door to Door Transport Services
Door to Door Transport offers a variety of services similar to other competitors. The auto transport company’s options include open and enclosed transport, door-to-door delivery, expedited shipping, Hawaii car shipping, and international shipping.
Here’s a more detailed look at the car shipping services Door to Door Transport offers:
- Open transport: since open air trailers can haul between 10 to 12 cars at once, this is the cheapest car shipping method available. However, your vehicle is more prone to damage due to exposure to the elements and road debris.
- Enclosed transport: This vehicle transport method is more expensive since your car is shipped in a protected enclosed container that typically can only haul between one to three cars at a time.
- Door-to-door delivery: Your car is picked up and delivered as close to your home as possible.
- Express shipping: Vehicles can usually ship within a few business days for an extra fee.
- Hawaii auto shipping: You can choose port-to-port and port-to-door shipping options between the mainland U.S. and Hawaii for an additional cost.
Door to Door Transport doesn’t have a mobile app for tracking shipments, but you can email, call the truck driver, or call the company for shipping updates.
Door to Door Transport Auto Shipping Process
For auto shipping with Door to Door Transport, you’ll need to have the following information handy for a shipping quote:
- Your car’s year, make, model, and condition
- Your name, email address, and phone number
- Your pickup location, drop-off location, and available pickup date
Once you provide your information, a customer service representative will reach out to you via email with your quote. You can then confirm your estimated pickup and drop-off dates and begin preparing your car for transport. Once your vehicle arrives at its final destination, the driver will fill out an inspection report, known as a bill of lading, to document any damage to the car.
Does Door to Door Transport Provide Vehicle Shipping Insurance?
Door to Door Transport’s carriers must have a minimum of $1 million in cargo and liability insurance. All shipments are insured up to $100,000 with no deductible. The only thing its insurance doesn’t cover is hail damage.
Door to Door Transport: Conclusion
In this review, we went over everything there is to know about shipping your car with Door to Door Transport. If you’re not sure about Door to Door Transport, below are some of its competitors.
Door to Door Transport Competitors
If you’re looking to compare Door to Door Transport with other vehicle transport providers, we recommend Montway Auto Transport and Easy Auto Ship. Both auto transport companies ranked well for reliability, services, and customer experience in our industry-wide review of the best car shipping companies.
Montway Auto Transport: 4.7 Stars
Montway Auto Transport is an auto shipping broker that works with over 30,000 carriers nationwide. The company offers door-to-door service, expedited transport, and Hawaii car shipping. Montway has an A+ rating and accreditation from the BBB and an average customer rating of 4.6 stars out of 5.0 based on more than 2,200 reviews.
Read more: Montway Auto Transport review
Easy Auto Ship: 4.6 Stars
Headquartered in Youngstown, Ohio, Easy Auto Ship is an auto shipping broker known for its affordable prices and range of services. The broker provides open and enclosed transport and ships vehicles including cars, motorcycles, and RVs. Easy Auto Ship holds accreditation and an A+ rating from the BBB, along with an average consumer rating of 4.6 out of 5.0 stars.
Read more: Easy Auto Ship review
Door to Door Transport: FAQ
Below are some frequently asked questions on Door to Door Transport:
Is Door to Door Transport legit?
Yes, Door to Door Transport is a licensed and insured auto shipping broker and carrier that provides services nationally and internationally. The auto transport company offers open and enclosed carrier shipping and door-to-door delivery, with expedited shipping options available.
What is door-to-door transportation?
With door-to-door transport, the vehicle is picked up and dropped off as close to the customer’s home as possible. Although door-to-door transport services are more expensive than terminal-to-terminal shipping, vehicle owners moving from one location to another may prefer this option.
What is the cheapest way to transport your car?
One of the cheapest ways to transport your car is through the combination of open transport and terminal-to-terminal auto shipping.
How We Rate Auto Shipping Companies
Our review team extensively researches car shipping providers to deliver informed and unbiased assessments of leading companies. We evaluate several key rating factors that are important to consumers to determine which providers are the best in the industry:
- Reliability: Providers that earn strong ratings from the Better Business Bureau (BBB) and have a long history in the auto transport industry score well in this category.
- Services: We take a look at what types of transport services are available through each company, including open and enclosed transport, door-to-door shipping, and more. Those with wider service selections are more likely to meet consumers’ needs.
- Pricing: Our team performs a secret shopper analysis to get quotes for a variety of shipping routes and services. We compare each company’s costs to industry average prices to see how it stands up to the competition.
- Customer Experience: We consider customer reviews on sites like the BBB and Trustpilot to better understand the consumer experience. Car shipping companies with convenient quote processes also perform well in this category.
