Auto Shipping Group Review

Key Points:

• Auto Shipping Group has great ratings from customers across multiple sites.
• The company offers a wide range of services that include international and exotic car shipping.
• Auto Shipping Group’s average rates are good but they might not be the cheapest out there.

With so many auto shipping companies to choose from, finding the best fit for your needs can be challenging. Auto Shipping Group’s wide variety of service options and excellent reputation could make it an appealing choice.

To see how Auto Shipping Group compares to the best car shipping companies, we took a deep dive into the transport broker. We researched Auto Shipping Group’s pricing, services, reviews, and more to help you make the best decision. Our final score compares Auto Shipping Group to all major providers that we’ve spent hours studying.

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Auto Shipping Group Review

Overall, we rate Auto Shipping Group 4.2 out of 5.0 and recognize it for having a strong reputation and wide range of shipping services. Below, you can see how we reviewed Auto Shipping Group in different categories.

Here are a few pros and cons of Auto Shipping Group:

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About Auto Shipping Group

Founded: 2012
Headquarters: Camas, WA
Service area: The United States, including Alaska and Hawaii, and internationally

Auto Shipping Group (ASG) is the parent company of four auto transport brokerage companies representing over 30 years of car shipping experience. ASG came into its current configuration in 2012 after combining the services of Magic Carpet Auto Transport, Cascade Vehicle Shipping, Domestic Auto Transport, and Red Carpet Auto Transport.

ASG offers a diverse range of services, providing shipping to the entirety of the U.S. as well as international destinations. Beyond cars and SUVs, ASG offers shipping services for:

• RVs
• Golf carts
• Motorcycles
• Fleet vehicles
• Military vehicles

The BBB and customers alike view ASG as highly reputable, as the company holds an A+ rating and an average review rating of 4.9 stars out of 5.0 on the BBB’s website.

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Auto Shipping Group Customer Reviews

Within the auto shipping industry Auto Shipping Group is highly reputable. The company is accredited by the BBB and holds an A+ rating from the organization. Such a high rating indicates that the company takes time to resolve what limited complaints it receives about its services.

Positive Auto Shipping Group Reviews

Most positive reviews rave about the company’s customer service.

“[My ASG agent] made everything super easy and handled the entire process professionally. I appreciated the constant communication with her before the pickup of my vehicle … I am grateful for the terrific customer service and ease of transaction … I couldn’t be happier.”

–Ray via BBB

“Professional, courteous, and timely. Scheduling was quick and easy.”

–Michael via BBB

Auto Shipping Group Complaints

Negative reviews of the shipping broker mention poor communication.

“The agent over-promised on pickup dates, didn’t follow up in a timely manner, and then stopped communicating altogether.”

–Jefferson via BBB

“[We were] told that it would be a one- to three-day schedule for pick up of the vehicle … But after the third day came and went, [we] tried to get communication on the ETA for the fourth day that we were told we were on schedule for … my texts, email, and phone calls were ignored for the majority of the day.”

–Charles via Google

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Auto Shipping Group Services

Auto Shipping Group offers a wide range of shipping services. The company promises to ship just about any kind of vehicle almost anywhere in the world.

Here are some of the transport options Auto Shipping Group offers:

• Shipping to all 50 states: In addition to shipping anywhere in the lower 48, Auto Shipping Group will ship vehicles to Alaska and Hawaii.
• International shipping: Auto Shipping Group will ship your vehicle to and from any international destination.
• Open carrier shipping: This is the best option for cheap car shipping. With this service, your car shares a trailer with up to 10 other vehicles and is open to the elements.
• Enclosed car shipping: Though it’s more expensive than an open carrier, an enclosed trailer protects cargo from potential hazards like road debris and harsh weather.
• Exotic and classic car shipping: Auto Shipping Group offers shipping services for exotic and luxury vehicles.
• Alternative vehicle shipping: The company has shipping options for military vehicles, golf carts, motorcycles, RVs, and other motor vehicles.

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How Much Does Auto Shipping Group Cost?

As with most vehicle transport brokers, Auto Shipping Group doesn’t post its pricing online. Car shipping rates are highly variable and subject to change based on several factors.

What Affects Car Shipping Costs?

Multiple factors can impact the price of your transport with Auto Shipping Group. Some of them are:

• Vehicle size and weight: The larger and heavier the vehicle, the costlier it is to ship.
• Vehicle operability: Inoperable cars require more labor to load, so they’re more expensive to ship.
• Shipping distance: Though the price per mile decreases as mileage increases, longer-distance transports cost more overall.
• Type of transport: Open carrier transport is generally cheaper than enclosed transport as it can carry more cars.
• Season: Demand increases in January and the summer, so shipping during those times will be more expensive.

It’s also good to keep in mind that shipping costs will fluctuate with fuel costs. As gasoline and diesel prices rise, so will the cost of shipping.

Auto Shipping Group Quotes

By going to AutoShippingGroup.com and using the company’s online quote tool, we requested shipping quotes for an operable 2018 Toyota RAV4. Here’s what we received:

Auto Shipping Group doesn’t require any up-front payment, though it does request a credit card to hold the booking reservation. If you cancel for any reason before your shipment is assigned to a carrier, you won’t be charged.

Our Car Shipping Survey

On average, you should be prepared to spend at least $1,000 to ship your car unless the distance is very short. We’ve surveyed 1,000 car shipping customers on a variety of issues including shipping costs. About 49 percent of respondents had paid between $1,001 and $2,000 for their shipments.

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How To Ship A Car With Auto Shipping Group

The first step to shipping your vehicle with Auto Shipping Group is to get a free online quote using the tool on its website. You’ll need to provide a few details:

• The city, state, and ZIP code of your pickup and drop-off locations
• The make, model, and year of your car
• Whether your car is operable or inoperable
• Your preferred shipping date and method
• Your contact information

After you receive your quote, you can speak with a representative at ASG to book your shipment. Once ASG assigns a carrier, you’ll confirm your vehicle’s pickup date and estimated delivery date. On the day of your vehicle pickup, the carrier will meet you and perform an inspection to document existing damage before transporting your car to its delivery point. You’ll sign a bill of lading, noting the car’s current condition.

You can call Auto Shipping Group during transport to track your car’s progress. When the driver gets close, you’ll get a call from them with a drop-off window. You can have a friend or family member meet the carrier if you can’t be at the drop-off. You’ll sign the bill of lading again to record the car’s condition at delivery.

What To Know For A Successful Auto Shipment

There are a few things you should know if this is the first time you’re shipping a vehicle. We’ve mentioned that prices can fluctuate according to the market. This is true even over a few days depending on the demand for a particular route.

Carriers

Carriers are independent businesses that own and drive trucks, and they can choose to pass on a particular job if the price isn’t high enough compared to other jobs in the area. They may also cancel a pickup if the customer constantly calls the driver and asks for details about the pick-up time down to the minute. Being flexible and expecting change can set you up for a more realistic experience.

Carriers transport multiple vehicles at once, so they could easily deliver your vehicle later than expected due to potential issues on the road like traffic buildup or severe weather.

Protecting Yourself And Your Car

All drivers should have minimum levels of cargo insurance, as set by law. However, there are situations where the company’s insurance may not cover the damage. This could happen if the cost doesn’t meet the company’s deductible or the type of damage was excluded. You can use your comprehensive coverage for these situations (if you have it).

To know whether a broker or carrier is safe to use, you can verify their USDOT and MC numbers, which are usually posted on the front pages of their website. These numbers show that a carrier or broker follows all insurance and shipping laws as set by the U.S. Department of Transportation and the Federal Motor Carrier Safety Administration.

Always keep a copy of the bill of lading when you first sign it with your carrier on pick-up day. You can use this as a receipt of the shipment and file a claim with Auto Shipping Group if you notice new damages on your car when it’s delivered.

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Auto Shipping Group Review: Our Take

At the end of the day, Auto Shipping Group is a reliable car transport provider. Its online quote tool makes it easy to see what you’d pay, so we recommend comparing rates from Auto Shipping Group with a few other companies to find the best option.

Other Recommendations For Car Shipping

To make sure you’re getting the best price for your shipping needs, you should always compare quotes from multiple auto transport companies. We recommend reaching out to Montway Auto Transport and Sherpa Auto Transport for free quotes.

Montway Auto Transport: 4.7 stars

Montway Auto Transport offers auto transport services nationwide, including to Alaska and Hawaii. The company holds an A+ rating from the BBB and a 4.6-star average rating from more than 2,000 customer reviews on the BBB website. Customers view Montway as very trustworthy, praising the shipping broker’s excellent customer service and affordable prices.

Read more: Montway Auto Transport reviews

Sherpa Auto Transport: 4.4 Stars

Sherpa Auto Transport guarantees its pricing, meaning it will pay the difference if a carrier’s price is more than the original quote. The car shipping company offers service to all 50 states. Customers rate Sherpa highly, giving it an average of 4.9 out of 5.0 stars across more than 400 reviews on the BBB website. The BBB itself gives Sherpa an A+ rating.

Read more: Sherpa Auto Transport reviews

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Auto Shipping Group: FAQ

Here are some frequently asked questions about Auto Shipping Group and car transport companies in general:

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How We Rate Auto Shipping Companies

Our review team extensively researches car shipping providers to deliver informed and unbiased assessments of leading companies. We evaluate several key rating factors that are important to consumers to determine which providers are the best in the industry:

• Reliability: Providers that earn strong ratings from the Better Business Bureau (BBB) and have a long history in the auto transport industry score well in this category.
• Services: We take a look at what types of transport services are available through each company, including open and enclosed transport, door-to-door shipping, and more. Those with wider service selections are more likely to meet consumers’ needs.
• Pricing: Our team performs a secret shopper analysis to get quotes for a variety of shipping routes and services. We compare each company’s costs to industry average prices to see how it stands up to the competition.
• Customer Experience: We consider customer reviews on sites like the BBB and Trustpilot to better understand the consumer experience. Car shipping companies with convenient quote processes also perform well in this category.

*Data accurate at time of publication.

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