AmeriFreight Review
AmeriFreight has an excellent industry reputation, positive customer ratings, and offers some of the most affordable rates for a variety of vehicles.
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Key Points:
- AmeriFreight operates in all 50 states and offers specialized shipping for motorcycles and all-terrain vehicles.
- While rates vary based on a number of factors, car shipping rates from AmeriFreight ranged between $764 and $1,824.
- While AmeriFreight reviews are generally positive, we recommend getting car shipping quotes from a few auto transporters to ensure the best experience and final cost for you.
If you’re interested in shipping your vehicle during a move, you’ve probably heard of AmeriFreight. Like many car shipping brokers, AmeriFreight connects customers like you with auto transport carriers to help move vehicles over long distances. But which shipping services does AmeriFreight offer and is it the best company for your shipping needs?
In this review, we share our research and final ratings of AmeriFreight. You’ll learn about the company’s services and shipping costs, and see an overview of AmeriFreight reviews. We’ll also recommend the best car shipping companies based on our industry research.
AmeriFreight Ratings
We rate AmeriFreight 4.6 out of a possible 5.0 and give it our award for Great Industry Reputation. The company has the best reliability or industry reputation score of any provider we reviewed, primarily because of its A+ rating from the BBB and outstanding customer reviews.
AmeriFreight also scored well in our services category and offers terminal-to-terminal services, which isn’t guaranteed among providers. However, the company fell short in our pricing category for exceedingly high cross-country car shipping rates.
See how AmeriFreight scored in all of our ratings categories below:
| Overall Rating | 4.6 |
|---|---|
| Reliability | 5.0 |
| Pricing | 4.2 |
| Services | 4.9 |
| Customer Experience | 4.6 |
AmeriFreight Car Shipping Overview
Founded: 2004
Headquarters: Peachtree City, GA
Service Area: United States, including Alaska and Hawaii
AmeriFreight is an auto shipping broker that offers short- and long-distance shipping anywhere in the U.S. to ensure customers receive the best car shipping experience possible. AmeriFreight thoroughly vets its partner carriers. Any carriers that receive numerous customer complaints or that fail to live up to AmeriFreight standards are dropped as partners.
Founded in 2004, AmeriFreight has longevity in the car shipping industry, especially compared to many competitors. Over the years, it has built a solid customer service reputation with high ratings – it has a 4.8-star rating on the BBB and a 4.7-star rating on Google. AmeriFreight also offers some unique benefits, like a range of discount options you won’t find from other providers and expanded insurance coverage options.
In addition to providing auto transportation services for individuals, AmeriFreight works with several car manufacturers and government agencies. If you are a car retailer, you can outsource your shipping logistics to AmeriFreight.
AmeriFreight Auto Shipping Services
Door-to-door shipping: Yes
Terminal-to-terminal shipping: Yes
Open transport: Yes
Enclosed shipping: Yes
Motorcycle/ATV shipping: Yes
International shipping: No
Expedited transport: Yes
AmeriFreight offers vehicle shipping for cars, trucks, SUVs, motorcycles, ATVs, RVs, and practically anything else with wheels. You can get open car transport, which is the most economical option, or enclosed vehicle transport for more protection.
For personalized information, you can call the company’s phone number and speak to an agent. Representatives are available Monday through Friday from 8:00 am to 10:00 pm EST, 9:00 am to 6:00 pm on Saturday, and 12:00 pm to 4:00 pm on Sunday.
Does AmeriFreight Include Insurance?
For peace of mind, car shipping insurance is one thing you want to verify when transporting your vehicle. All AmeriFreight carriers have cargo insurance that covers damages your vehicle might incur during transport, but AmeriFreight offers customers the option to purchase guaranteed asset protection, or gap coverage. The carrier’s insurance may not cover certain types of damage, or the deductible may be high. This is where having gap insurance coverage can be useful.
AFta Gap Coverage
The Allied Fidelity Total Assurance (AFta) plan will pay up to $2,000 to repair any damage your car suffers during parking and storage. With this protection, you can report damages up to 48 hours after your vehicle arrives. This type of protection can be helpful when the carrier’s insurance won’t cover a damage claim or the repair cost isn’t greater than the deductible on the policy. Not all car shipping companies offer extra protection like this.
How Much Does AmeriFreight Cost?
Our team gathered hundreds of quotes for different distances and shipping types from several top-rated providers, and we found AmeriFreight to be more affordable than the industry average for open car shipping. For example, a 1,640-mile open car shipment with AmeriFreight was quoted to our team at $1,073, while the industry average is $1,192. AmeriFreight was cheaper than average for in-state and cross-country shipments, as well.
According to our research, using open car transport with AmeriFreight typically costs anywhere from $764 to $1,168, which is around average compared to other providers.
However, it’s different with enclosed shipping. For a 1,640-mile shipment, the average cost of switching from open to enclosed shipping typically adds about $200 to $500. But AmeriFreight’s quote for the route we selected added almost $800 for enclosed shipping.
It’s important to note that your car shipping cost will depend on several factors, including:
- Route
- Fuel prices
- Vehicle operability
- Pickup and delivery locations
- Size and weight of the vehicle
- Priority, meaning that the faster you need your vehicle shipped, the more it will cost
- Time of year, with peak shipping times being in January and the summer months, these times are more expensive
Drivers can pay more to transport their vehicles in an enclosed shipping container rather than risking exposure to the elements during an open shipment.
AmeriFreight Car Shipping Quotes
For a sampling of AmeriFreight shipping rates, see the table below. It reveals some of the prices that AmeriFreight quoted our cost research team. These rates apply to a 2019 Mazda CX-5. Your rates may vary.
| Shipping Route | Transport Type | AmeriFreight Price |
|---|---|---|
| Chicago to Nashville
(470 miles) | Open | $764 |
| Phoenix to Minneapolis
(1,640 miles) | Open | $1,073 |
| Phoenix to Minneapolis
(1,640 miles) | Enclosed | $1,824 |
| Boston to Los Angeles
(2,985 miles) | Open | $1,168 |
It’s hard to beat AmeriFreight’s cheap car shipping rates, but these rates also come with a seven-day pickup window. You’ll pay more if you want faster service.
Keep in mind that rates are subject to change before the final booking. It’s also worth noting that in some AmeriFreight reviews, customers opting for the lowest rates said they had trouble booking carriers.
AmeriFreight Discounts
To further reduce costs, AmeriFreight offers the following discounts:
- Active-duty military: $35 off
- First responders: $35 off
- Medical personnel: $35 off
- Early Bird: $35 off if you sign up within 48 hours of getting a quote
- Students: $25 off
- Senior citizens: $25 off
- Return customers: $50 off
- Multiple vehicles: $50 off every additional vehicle
Except for the Early Bird discount, which you can combine with any other discount, you can only apply one type of discount per order. Your initial quote won’t reflect these discounts, but you can mention them when speaking with an AmeriFreight agent to book your shipment. Your shipment cost is not finalized until AmeriFreight books your carrier.
Price Matching
One assurance AmeriFreight offers customers is limited price matching. The company says it will match a quote from any auto transporter with an A+ rating from the BBB and above-average customer reviews.
AmeriFreight Auto Shipping Process
Because AmeriFreight is an auto shipping broker, you don’t have to personally deal with the hassle of lining up car transport services. The AmeriFreight shipping process is simple and works as follows:
- Request a free quote with the rate calculator at AmeriFreight.net.
- Once you get a quoted price for car shipping services, call AmeriFreight to confirm the quote and move forward.
- After you confirm the rate you’ll pay a deposit to book a carrier.
- You’ll get a call 12 to 24 hours before pickup to confirm the location and time.
- Your carrier will meet you at the pickup location, and you’ll sign a bill of lading noting any existing damage on the car.
- You’ll get a call 12 to 24 hours before delivery to coordinate drop-off.
- Your carrier will drop your vehicle off at the destination, and you will inspect it and sign the same bill of lading saying the job is complete.
- Pay your carrier the remaining amount in cash, cashier’s check, or money order. Credit cards are not accepted for delivery.
We recommend booking your shipment at least two weeks before moving day, which will help you avoid expedited shipping costs and save money.
AmeriFreight Customer Reviews
AmeriFreight reviews are overwhelmingly positive. The company has an A+ rating and accreditation from the BBB. It also holds a 4.8 out of 5.0-star customer score based on almost 600 reviews and has had 21 complaints closed through the BBB in the past three years.
On Google, over 3,300 AmeriFreight reviews give the company an average rating of 4.7 out of 5.0 stars.
In our car shipping survey, 83 percent of AmeriFreight customers were somewhat satisfied or very satisfied with their experience.
Positive AmeriFreight Reviews
The majority of AmeriFreight car shipping reviews are positive. Customers tend to be satisfied with shipping rates and say AmeriFreight imposes no significant upcharges. Most people also report being matched with courteous drivers who provide excellent communication and updates.
Overall, the process is usually smooth and easy, with over 90 percent of reviewers on Trustpilot giving the company a 5.0-star rating.
Negative AmeriFreight Reviews
Of course, not all AmeriFreight reviews are glowing. Some customers have complained about price increases after getting an initial quote. This is common for the vehicle shipping industry but can be frustrating nonetheless. A few customers also mention problems with the carriers. However, only two percent of reviewers rated the company 1.0 out of 5.0 stars on Trustpilot.
Some customers report issues with drivers and price increases. However, quotes from most auto transport companies can change, especially if you need your car shipped urgently. If you aren’t in a rush to move your vehicle, you might find some of the lowest rates with AmeriFreight.
AmeriFreight Review: Conclusion
Based on our extensive research, our team gives AmeriFreight a 4.6-star rating for its affordable average prices, range of discount opportunities, and positive industry reputation. A deep dive into customer reviews shows that AmeriFreight provides an overall positive customer experience and is a reputable company to ship your car.
Other Recommended Car Shipping Companies
AmeriFreight may be an excellent option, but when shipping a car, it’s best to get car shipping quotes from a few auto transporters before deciding on one. Auto transport companies can offer different discounts and rates to lower your car shipping costs, but you won’t know which shipper has the best rate for you without reaching out. Below are two other car transport companies we recommend.
Montway Auto Transport: Best Overall
Montway Auto Transport is an auto shipping broker that pairs you with a carrier from a vast network of over 30,000 carriers. The company has competitive prices and strong customer reviews. Montway has an A+ rating from the BBB and a customer rating of 4.6 out of 5.0 stars.
We give Montway Auto Transport the superlative for Best Overall car shipping provider because it combines low rates with a high level of customer service. Montway does a superb job of communicating with customers throughout the shipping process. With live chat available until midnight CST, customers can check their shipment status almost any time.
Read our full Montway Auto Transport review to learn more.
Sherpa Auto Transport: Positive Customer Experience
From our research, we believe Sherpa Auto Transport offers the best overall Positive Customer Experience. Aside from the company’s positive customer reviews, it offers locked-in pricing, meaning the price you are quoted is guaranteed to stick. While this may mean you receive a higher initial cost, you don’t have to worry about paying a higher final price.
Sherpa Auto Transport reviews indicate the company has excellent customer service. Sherpa holds an A+ rating and accreditation from the BBB and a near-perfect BBB customer review score of 4.9 stars.
Learn more in our dedicated Sherpa Auto Transport review.
AmeriFreight Review: FAQ
Below, we cover the most frequently asked questions about AmeriFreight car shipping:
Is AmeriFreight a good company?
AmeriFreight is a reputable car shipping company that works with over 10,000 vetted carriers to deliver vehicles across the country. AmeriFreight reviews are mostly positive, with the company holding an A+ rating from the BBB. We gave AmeriFreight our award for Best Discounts.
How long does AmeriFreight take to ship?
AmeriFreight can pick up your car in as little as a few business days, but you have to pay for expedited shipping. AmeriFreight’s standard pickup window is seven business days. As far as time in transit, in-state moves can take a day or two while cross-country moves can take a week or more.
What is the best auto transport company?
Montway Auto Transport is our pick for the best car shipping company. Montway has high ratings, affordable rates, and extended customer service hours. Our runner-ups for best auto shipping companies include AmeriFreight, Mercury Auto Transport, Easy Auto Ship, and Sherpa Auto Transport.
Is AmeriFreight a broker?
AmeriFreight is a car shipping broker, which means it connects customers with carriers who can ship their cars. AmeriFreight works with a network of highly vetted carriers to maintain its standard of customer service.
Where is AmeriFreight located?
AmeriFreight is located at 401 Westpark Ct, Suite 100, Peachtree City, Georgia 30269. AmeriFreight works with thousands of reliable carriers across the country, and its staff can keep you in touch with your driver throughout the shipment process.
Is AmeriFreight shipping door-to-door?
Yes, AmeriFreight offers a door-to-door service standard with each shipment. Be aware that you may need to meet the carrier at a slightly different location if they have trouble navigating your neighborhood with the truck.
Is AmeriFreight cheap?
The price of car shipping varies by season, vehicle, availability, and other factors. We’ve found AmeriFreight’s Economy rates to be affordable for the industry, but a move from California to Florida can still cost $900 or more.
How long has AmeriFreight been around as a company?
AmeriFreight began in 2004 in Peachtree City, Georgia, south of Atlanta. Today, the company offers open and enclosed door-to-door car shipping through a network of 10,000 carriers.
What is AFta gap protection?
Allied Fidelity Total Assurance Plan (AFta) gap protection is a comprehensive car shipping protection plan for transporting your vehicle in the U.S. This coverage pays for the out-of-pocket costs related to damages that the auto shipping company’s insurance doesn’t cover.
How We Rate Auto Shipping Companies
Our review team extensively researches car shipping providers to deliver informed and unbiased assessments of leading companies. We evaluate several key rating factors that are important to consumers to determine which providers are the best in the industry:
- Reliability: Providers that earn strong ratings from the Better Business Bureau (BBB) and have a long history in the auto transport industry score well in this category.
- Services: We take a look at what types of transport services are available through each company, including open and enclosed transport, door-to-door shipping, and more. Those with wider service selections are more likely to meet consumers’ needs.
- Pricing: Our team performs a secret shopper analysis to get quotes for a variety of shipping routes and services. We compare each company’s costs to industry average prices to see how it stands up to the competition.
- Customer Experience: We consider customer reviews on sites like the BBB and Trustpilot to better understand the consumer experience. Car shipping companies with convenient quote processes also perform well in this category.
